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Color Set
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66,516 Verificado Comentarios de clientes |
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LOVE LOVE LOVEwas easy to use but wasn't enough color to do my long hair . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Did not provide good enough grey coverageI ordered a red mahogany colour, but unfortunately, on my hair it came out a violet colour because my hair is such a contrast - very grey roots and very dark ends. So unfortunately not for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlice - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Turned out reddish, not what I wantedNot what I was looking for. Color I ordered was light ash brown. After following directions, color turned out a light reddish brown, especially in the sun. I don’t like reddish/ auburn hair. I was looking for a light ash brown. Have gotten better results with store bought light ash brown. I do have to say it covered my gray though 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Sorry, but not for meI found the smell of ammonia just too overwhelming - even next to a wide open window I felt like I was suffocating. Also incredibly hard to rinse out - very sticky, took 7 or 8 shampoos to get it out of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnat - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Worst haircolor everThe color was nowhere near what it was supposed to be, it's not horrible but it's not what I either wanted or expected. Also, it had the absolute worst smell of any color I've ever used. I've been coloring my hair all shades of the rainbow for over 35 years and this smell nearly made me pass out. Will not be using this service again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not happyMy last color seemed to be cheap. Left my hair dry dull and had no shine no wow factor. I was no pleased at all. Very dissatisfied! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
It's OKAYI like the product but just can't get the color I'm looking for. The first time i used it it was way to dark, my hair turned out brown. The last time i used it it was to red. I wanted violet and got flame red. I wish they could get the color i am looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Not good colorDid not cover grays and was not violet it’s actually black plus color came out in one week better off with the box brands 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShana - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Love the colorI LOVED THE COLOR HOWEVER IT ONLY COLORED MY GREY'S FOR A FEW DAYS! VERY DISAPPOINTED. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Disappointing ResultsI was really excited to try this product but I was really unhappy with the results. I ordered soft black/blue to dye over brown roots and auburn dye. My roots and ends came out a decent black (no blue at all) but the middle 3 inches or so of all my hair was just a slightly darker red than it was already dyed. I've also been dyeing my hair on my own for about 25 years and have never ended up with the mess I got with this product. It ended up everywhere, the step that has you rinsing out in the shower just made it worse (and took 6 shampoos before the rinse water ran clear) and 24 hours later I still haven't gotten it all off my skin. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAoife - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |