|
Color Set
|
66,566 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Super dark, lacked gray coverage and faded in 2 weeksI really wanted to like this but it came out HORRIBLE! I had to spend a couple hundred at the salon to fix this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAmber - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Dissapointingit wasn't anything like the colour it was meant to be and it faded after about a week. On the plus side no roots as it was exactly the same colour as before within a few weeks. No easy way to change the colour for next order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHelen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color irreversibly wrong and would not refundI ordered a color that was lighter than my natural hair. The colorist suggested a different shade that ended up being darker than my hair. There is no way to go lighter through esalon's system so I ended up having to go to a salon to get the results I wanted. esalon would not refund my money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Never get the same color twiceWhen I first started the color was really nice and gradually kept getting darker. I sent pictures and emails and by the 3 rd time decided if they can't mix the right ingredients together to produce the first results its not worth it. Also your hair really does dry out, the products are very disappointing for the price, better to go to the salon and get what you pay for! Go with the drug store brand you will be happier!!!! and that color is consistent! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJena - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great grey coverageThis product does great grey coverage. The only thing I didn't like was the color I chose so that was my fault 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKatrina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorPrefer more copper orange. This was very brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice shadeI loved the shade, but it did not cover my grays. Very disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMicaela - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
FadeFades very quick not impressed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAmy - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Still quite darkThis colour was sent as a replacement because the first one was very dark. I only put to colour on at the end of last week so it hasn't had chance to settle but it is still a bit darker than I am used to. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNikki - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
bit redder than i expected from model colourEven though the colour was called pearl mahogany (I.e mahogany is red) the colour looked more purple/cooler toned in the model colour picture than what came out on my hair. 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKatherine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |