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Color Set
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66,637 Verificado Comentarios de clientes |
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It turned too brassyI didn't like the color it turned out. It was way too brassy on the roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not at all what I was expectingI am not sure how it can be black and not cover my gray. I was wanting a rich brown with hints of red and I got a dull black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandace - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very dull, unevenDid not come out as well as the first time, roots were lighter then the rest of my hair. Very dull overall as well. Not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the right colorColor was supposed to be reverted to what I was using previously. This is still a different color and is very red, this is a second time where my color is not what it was supposed to be. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Express ZuschlagTrotz Express Zuschlag von vier Euro warte ich immer noch auf die Bestellung !! Wenn es Engpässe gibt , darf es so nicht angenommen werden Artikel kam heute defekt mit Zollgebühren an. Nicht zufrieden mit der Lieferung. Erbitte Rückerstattung des Kaufpreises 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is fine but it completely dried out my hair.I like the color but my hair is so dry now I'm not sure what to do. I have a nicely colored, dry frizzy mess. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
good colordoesn’t last 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarykatherine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
How I wanted to love..butI followed the steps as instructions shown. After patiently waiting for my fab results.. dried.. just to notice IT DID ABSOLUTELY NOTHING! No color change, like literally exactly the same. Very disappointed. Do not recommended. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Looks so bad!I got a dark blonde hair color and it turned my hair a medium brown! I hate it! I’m doing everything I can to scrub it off my head. Very dull flat color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren S. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Black, brown, not redI'm so sorry. I want this to work. I love this idea, and was so excited when i received this beautiful package. However, once done, ( following any normal instructions for home dye), my hair looks the same. I don't think the dye took. I'd be better off getting a high street dye. This is a treat for me. And it didn't work. Gutted ally#promiseredhairbutstillbrown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison P. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected, however I am pleased to know that you like the presentation of the colour kit. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |