|
Color Set
|
66,655 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Lovely non toxicMy hair colour did not have any strong smells and did not irritate my scalp. It was very soft & foamy which was nice. But, the only draw back for me is that it did not take too well on my greys, even though i followed the instructions fully, and also would have liked some different tones in the colour ( like in the adverts). 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosbally B.- We appreciate your feedback here at eSalon! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkColor was too dark of a red, when I asked for copper red. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosColleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color over my hi-lights????Can I color over my outdated hi-lights . Will it ruin my hair or turn it green? It’s been two months since I’ve had my lites refreshed. But wanting to return to my auburn original color . I hope the color you sent will accomplish that . I guess I have to wait to color if you don’t answer me today 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDeborah - Thank you for reaching out to us here at eSalon! Please keep your eyes out for an email from us shortly. We will be reaching out to you to discuss your recent formulation. |
great color very strong ammoniaWhere does the color come from there is a very strong ammonia smell 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMalinda - We’re truly apologize for any discomfort during your color application. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to further discuss this matter. |
Don’t order off this companyMy ash blonde has come out orange, I’ve emailed them this company has done nothing to rectify issue even with numerous emails from myself 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMandy W. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CouleurLe packs est très bien, mais la couleur bof bof , déçu 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosVeronique - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Nous travaillerons avec vous pour réaliser vos objectifs de couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes ; merci encore pour votre commentaire. |
Some DisappointmentI’ve been using ESalon for a couple of years and I was impressed with my products & hair color. I did have to adjust the shade because it was too bright & coppery. So I had it toned down a bit. It was great at first. But I’ve noticed the past 2 times have not been very good. My grey doesn’t seem to be covering very well and my hair has a sort of a peachy tone. I feel for the price it’s not meeting the high quality it did in the beginning. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCarol - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Je n ai pas reçu la commandeJ ai pas reçu la commande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosValérie - Merci de votre message. Nous sommes désolés d’apprendre que votre colis eSalon n’est pas arrivé. Nous vous contacterons par email pour vous assister davantage ; nous serons ravis de vous renvoyer votre commande ! |
Didn't cover my gray!I was so excited to try this. My sister-in-law recommended it. I was worried about the color, but the color was fine. The problem is that it doesn't work to cover my gray which is why I color! I followed instructions exactly. I was even worried that 30 minutes would be too long and it would damage my hair. I don't think the color did any damage, but if it doesn't cover gray I'm better off with the box for 7.99 at the drug store. I'm sad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Mauvaise expérienceLa couleur ne m'a pas plu, l'odeur m'a piqué les yeux et le produit m'a irrité. Mais jusque là je me disais que ce n'était pas grave. Je me suis dis que je me débrouillerai pour récupérer la coloration plus tard... Je suis sûre que tout passe bien pour d'autres clients. J'ai donc mis fin à mon abonnement et relativisait en me disant que j'avais au moins essayé. Mais voilà que ce soir, je me rend compte qu'on m'a prélevé près de 28€ alors que je n'ai rien commandé de plus !!! Je ne veux pas de nouveaux produits, je veux qu'on me rembourse. La mauvaise expérience ne fait que se prolonger. J'ai envoyé un mail. J'espère que ce serait vite réglé... :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMélody - Nous sommes désolés d’apprendre que vous avez ressenti de l’inconfort après l’utilisation de nos produits et pour tout inconvénient que cette situation a occasionné. En examinant votre compte, nous constatons que vous avez déjà contacté nos équipes, qui vous ont assistée selon votre requête. N’hésitez pas à revenir vers nous si besoin, nous serons ravis de vous assister davantage. |