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Color Set
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66,655 Verificado Comentarios de clientes |
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Not SureHair color turned out very dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSD25 - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color does not cover grays!I’m so frustrated! The color, 1st of all did not cover regrowth and 2nd did not last for 3 weeks… 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible! It didn’t cover my gray!I tried this New Company for Something different than a Box Color & Cheaper than a Salon. But, this Color was a Complete Let Down. What can I say. It was in a Pretty Box. But, it didn’t Color my Grays at ALL! Waste of money! I wish they would let me down load pictures! But, they Won’t! Good Luck if you try this Company? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I orderedI ordered a soft black color , the color I got was a coppery brown color , color was inconsistent in different areas of my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Washes out pretty quicklyI just can’t get it to last more than a couple weeks before my roots are washed out again and look like they need to be done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
A éviterJ’ai payé une livraison express.. plus de 15 jours pour être livrée, et la couleur ne me plaît pas du tout. Ça ne correspond pas à mes attentes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandrine - Nous sommes désolés nous ne sommes pas parvenus à vous satisfaire. Nous aimerons vous proposer une nouvelle coloration, qui répondra mieux a vos besoins et buts. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
Not the right shade at all!!My roomate tried it and it wasnt the right color. I tried to ordered one too and yet again, the colour was awfull. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosÉlizabelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Damage boxWhen I open the box the developer for the ends had leaked all over in box was only a quarter left so could not do my color not enough product to cover could you send a new box of both products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShilagh - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Toujours pas blond foncéJ'ai toujours une coloration qui tire sur le roux et non sur le blond. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginie - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue ! Notre garantie eSalon Coloration heureuse est primordiale pour nous, et nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vont entrer en contact avec vous par e-mail et seront heureux de vous assister davantage. Merci encore d'avoir partagé votre expérience avec nous. |
Not good to darkDo not want any more products I already sent in a complaint to dark and you could spare a little more conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosemary- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |