|
Color Set
|
66,615 Verificado Comentarios de clientes |
|
Ordenar por: |
|
First timer - didn't do a good job on coloring my Grey'sDidn't color my Grey's well at all. I'm going to have to do a touch up in 2 - 3 weeks. Also the color is more like dark brown than dark blonde. I only do my roots so it doesn't match the rest of my hair. I'm hoping these 2 issues can be fixed with my next coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMaureen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Disliked colorI immediately unsubscribed after second application. You will do better with store brand 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDonna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Bien mais...Belle coloration des cheveux avec de beaux reflets mais pas pour les personnes ayant des soucis pulmonaires. Forte odeur d'ammoniaque malheureusement.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosValérie M. - Merci pour votre commentaire ! Chez eSalon votre avis est très important pour nous et nous voulons sans cesse améliorer nos produits et service. Nous allons vous contacter par e-mail pour plus d'information concernant nos colorations. À très vite ! |
Medium to light brownI ordered medium to light brown the hair color I received was black had to go to a professional to fix. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still no natural red color. It is either too brassy or none at all.I have not been happy with the mix of color. This current order left my hair a mousy brown...no red highlights at all. I gave you 2 pictures awhile back and my hair has never even come close to the pictures. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCecelia - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
The color did not cover my grayThe last couple of times, the color did not adequately cover the gray in my hair - I am considering just going to a salon to have my hair colored professionally instead. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
FarbergebnisHallo, habe die Farbe in Mahagoni bestellt. Leider ist es eher dunkelbraun geworden. Die Farbe ist also dunkler als beschrieben 😐. Ansonsten war die Handhabung sehr gut. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosInes D. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Same color!I talked to my color specialist and explained how I didn't like my first color, it wasnt dark blonde like I wanted, it was more of a ugly rusty burnt orange. She apologized and said she would adjust my color well Guess what COLOR WAS THE SAME! Im not going to pay $30 for color I hate. I can get better results from box dye for $7☹️😩So disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKatie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Good customer serviceThe customer service is good they try to fix what is wrong but the Hair Care does not work for me. I got the wrong developer two times and the color did not stay in my hair but it lightened my hair when I was supposed to go almost black. So I will stick to the cheap store box color that works better for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSara - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too darkColor was too dark. Not at all what was presented. Will give one more try to get it right I requested a refund and still have not received it as of today July 9, 2021 0 de 0 personas encontraron este comentario útil. ¿Y tú? |