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Color Set
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66,637 Verificado Comentarios de clientes |
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UpsetYour color ALWAYS comes off on my towels!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice colorI like the color but I may need to wait more than 30mins next time as I still see my grey hair on both sides. Also, I will change it to demi-permanent dyes as it's totally ammonia free . The ammonia smell is so strong to me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWai - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
i do not want to receive anymore productsi do not want to receive anymore products the colour doesn't last or colour grey. Despite trying to cancel my order the money was taken from my bank without my consent and i knew nothing about it, until i received another package 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnmarie G. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Team Member to resolve your concern. Please let us know if there is anything else we can do to help! |
Dried my hair out and didn’t cover evenlyI followed the instructions. Greys are still coming through, my hair feels dry and has that eggy perm smell. I wanted to love this but honestly I prefer clairol nice and easy and it’s cheaper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaire G.- We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Disappointing OutcomeThis is the third time I have used E Salon hair color...my best color outcome was my very first color...the second came out fairly well, but color did not stay well. This last one was very disappointing, not much of a change in color, even though I requested lighter shade, and lacking the lustre...I think that I am going to take a break for a while and maybe come back later in the year...Thank You, Dianne G 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Totally different color than last time!Not sure what happened but this color is totally different than last time. It is orange not golden. I'm going to my hair dresser to try and get it fixed. I will probably cancel my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerii - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gray hairPoor. gray coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIdanis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray hairs …live onSo the gray at my temples. Slathering in color to point I don’t wipe excess away to get all the fine hairs. Still when I run e out the first thing I see is the glint of silver in the light. I think those fine hair are just resistant to coloring till a certain length…or the color gods are playing a joke on me. The rest of my hair looks gorgeous. Feels silky smooth and the grays color up a beautiful honey with red tint. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Way too dark for my hairI was looking to cover my highlights and get an overall colour as close to my natural hair as possible. The result I got is unfortunately almost black and rather disappointing given that my colourist and I exchanged a few emails beforehand to make sure the chosen colour was right. I am not sure I would recommend :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNinanono - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too darkI went through the entire quiz process and uploaded several pictures of myself. The Demi permanent color I received was supposed to be light brown to match my natural color and cover my grays. I followed the instructions to the letter and I have experience coloring my own hair as I did it for years. While the gray is covered, my hair is now dark brown. I have washed it 5 times with chelating shampoo hoping to fade it faster. I really hope this actually washes out in 28 washes but I don’t really trust that it will. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsay - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |