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Color Set
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66,689 Verificado Comentarios de clientes |
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Poor coverageMy roots are already showing. £27 is too expensive when the colour doesn't last long 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Hayley! We are sorry to hear your color didn't stay. Please check your emails, we just got back to you. |
I don't like this color at allMaybe my phone looks different than what they see. I sent a picture of what I wanted and it looks nothing like it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I’m not happy about resultsI received first order To repair my hair colour because I have long hair black colour with lighter end , I was very busy and didn’t colour antil received second order, both orders not enough for my hair because it was too long and I wrote this note when I did order and my hair colour changed in only roots and end hair but middle hair stay dark . I’m very annoyed for result. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Huda! We are sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you. |
Not the right colorThis did not cover my roots it made them reddish instead of brown and I hate it I will not order from here again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Dawn, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Deaktivierung meines AbosMeine Mutter hatte auch ein Abo Flex was ab heute gekündigt ist. Ihr gefiel die Farbe nicht und mir meine auch nicht. Deshalb bitte ab sofort eine deaktivierung meines Abos. Mit freundlichen Grüßen Bianca Knabe 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBianca - Vielen Dank für Ihr Feedback. Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Madison Reed is betterThe color was wrong. Most importantly, my scalp immediately started burning and it still burns a day afterwards. This is never happened before and it didn’t even cover my grays which there are only a few of them, I completely saturated them with the dye and kept it on longer than the recommended time but yet they still were not covered. I cancelled my membership and going back to Madison Reed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
RedishI need to remove the golden from my last order. My hair came out red, not golden. I've had the happen once before without the golden as well. I sent in a new photo. I need the dark roots and grey hair coverage. I do still want light blonde as this is the color I was born with. I'd like my order to ship right away as I'm having family pictures taken soon. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTarita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OOPS DIDNT GO SO WELLMy first try was not good. As per instructions, Step1, after mixing the bottles the dye began to coalaglate. Using approx. 1/4 of the bottle I discontinued use. Step 2 again the same thing not as bad. The color that did take was okay, would have preferred a little more blue for highlight and accent. To be fair I recorded my kid in Nov.2023. Not sure if that would have made the issue. However I was excited to try your product, and would love to give it another try. Please help me .. You patients and time regarding this matter is greatly appreciated. Sincerly, Abby Lane 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEllen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Couleur trop clairBonjour , s est la deuxième fois que je fais la couleur . J ai demandé plus clair pour les racines ( les racines étaient orange ) je souhaiterais pour la prochaine couleur revenir à la première que vous m avez faites . Merci 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarine G. - Merci pour votre commentaire. Nous prenons en compte votre demande et allons modifier votre coloration sur-mesure selon vos besoins. Veuillez vérifier vos emails pour plus d'information de notre part. Encore merci d'avoir choisi eSalon ! |
Ne me plaît pas du toutTerne, trop doré, les cheveux blancs sont jaune fluo ! Déçu 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFlorence L. - Merci pour votre commentaire. Nous sommes désolés que vous soyez déçu par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |