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Color Set
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66,591 Verificado Comentarios de clientes |
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DurchschnittlichLeider ist die Grauabdeckung der Farbe ungenügend. Ich habe mittelbraunes Haar mit grauen Strähnchen am Vorderkopf und Schläfen. Meine grauen Haare nehmen den braunen Farbton nicht an und schimmern nach dem Färben hellgold, was sie noch mehr hervorhebt. Sehr schade, ich hatte gehofft hier auf Grund der vielen positiven Rezesionen fündig geworden zu sein. Immerhin ist die Farbe gut verträglich und war einen Versuch wert. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLydia B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
SadI had high hopes but my hair looked so dull and drab after my permanent color. It looked better prior. I will not be continuing. It looked nothing like what I picked which wasn't far from my natural color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thank you again for reaching out and giving us a chance to help you reach your color goals! |
Didn’t cover gray at allColor is fine but really disappointed on the lack of gray coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarlene - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Bewertung der FarbeEs ist leider etwas rötlich geworden....war so nicht gewünscht 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia J. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Did not like the colorIt did not cover all of the gray and was dull. Also was not auburn enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorIt didn’t cover my gray hair in front even though I put more color on and left on longer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lisa, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grey still therePackaging was really nice but when I used my colour was not satisfied 😕 did not cover my greys left it longer still the same was very disappointing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Saila! We are sorry to hear your greys weren't fully covered. Please check your emails, we just got back to you to help you further. |
Troppo scuroLe radici andavano bene ma le punte no in assoluto. Mi sono ritrovata tutta castana medio con ciocche chiare coperte e scurite. No non va bene. Non era quello che avevo chiesto. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRaffaella - Grazie per aver condiviso la sua esperienza, ci spiace che il colore non sia di suo gradimento. Il nostro team è a sua disposizione, e ci farebbe piacere modificare la sua colorazione. Controlli la sua casella di posta, riceverà a breve un'email con maggiori informazioni. |
Not Enough dyeMy hair is thick and half way down my back so one bottle of color wasn't enough to cover all the red so now there are blotches of red in with the brown. Not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We're truly sorry that our color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to remedying this for you. Keep an eye on your inbox for more details. |
Great product- too dark for meThe product is easy to use and covered most of my grays. This color was too dark for me, more solid black than dark brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lory, Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. (: |