|
Color Set
|
66,689 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Second order missing applicator and did not cover.Second order was missing applicator. Left roots showing even though I applied more at hairline and left on longer as per staff. Lower rating than first. First order color looked great for the first few days. Then the roots started showing more quickly than they could have grown. I had visible roots within a week and the color had deteriorated in 10 days. It is cheaper than salon but at this rate it requires an application every 2 weeks rather than my usual 3 to 4. So if the salon costs 65 and this is 35 but twice as often, not much saving. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
I have had betterDidn't really cover up the red tones at all, just made it go a darker shade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Tammie! We are sorry to hear your color was darker than expected. Please check your emails, we got back to you to help you further. |
A little disappointedI colored my hair on March 22nd, and a week later I see gray hair's... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTessa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not satisfiedIt didn’t cover all my grays on top part of my head. Going to see if a darker color will do the job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Sandra, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Problem with color didn't take still grayThe color didn't take my roots are still gray. I unhappy with this situation. I wish to cancel my subscription as soon as possiable Thank you Theresa Mazza Cantu 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTheresa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not impressedIce idea, though I didn't like the colour, it was washed off, not intense, weak formulation not covering the greys. So "no" from me 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Inna! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
Horrible productThis color didn't even hold onto my hair it just washed out 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Adjusted color was underwhelmingThe red/orange/copper was not vibrant. I sent photos, and i still have not reached the results I was getting from boxed color at a fraction of the cost. Disappointing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosGillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is orangeMy hair is literally orange. I ordered an ash brown and was brown before 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Heather, We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Farbe wieder zu dunkelVersuch Nummer 2, wieder dunkel braun geworden, das gefällt mir überhaupt nicht. Der Preis ist halbwegs okay, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRomy S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |