|
Color Set
|
66,541 Verificado Comentarios de clientes |
|
Ordenar por: |
|
A lot darker than expected.I knew when I put my mixture in it was going to be way darker than expected as it has more of a blue undertone than green, which I asked for because I had a red tone in my hair. But apart from it being darker, it was very easy to apply. Only other thing I would say is that I was told to do a focus on roots, but my roots are a lot darker than my ends. I have a super dark brown and light brown/dark blonde ends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKristen O. - Thank you for your feedback. We are so sorry to hear that our colour did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details. |
colour not as expectedcolour was much darker than i expected, now i coloured second time with lighter colour however still not a great result - also the hair becomes very dry after using the products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMarian C. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with your hair colour. Upon reviewing your profile, we see that one of our Team Members already assisted you by email. Please let us know if there is anything else we can do to help! |
Keine schöne Farbe und HautunverträglichkeitFarbe ist nicht optimal.Ausschlag auf der Kopfhaut bekommen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMonika R. - Vielen Dank für Ihr Feedback. Es tut uns wirklich sehr leid, dass Sie eine allergische Reaktion erlebt haben, die möglicherweise durch unsere Haarfarbe ausgelöst wurde. Ihre Zufriedenheit steht für uns an erster Stelle. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
the color was not maching to my already dyed colorit was easy to apply but totally differnt color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosFaiqa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom colorNot enough product Very watery Developer seal broken 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDenise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Still see grayDisappointed. Tried the product 3x. Doesn't cover my gray like store bought less expensive color sets. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCharlene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Don’t sent me anymoreI don’t like it please stop sending and charge me. Ok 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosEdita - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It used to work nicely but then it stopped covering IIt used to work nicely but then the last year or so it stopped covering my roots. It just doesn't work anymore. I went to the website and requested a change to the color so that it actually works, if possible. I kept getting sent the same formula without Any change. Im hoping I get my money refunded. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Gisel, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Bad color/extremely light 👎The color was WAY to light and did NOT even fully cover my Grey's! I was looking for a deep brown color with hints of mahogany in it, and what I received was not even remotely close to what I wanted! My hair was like the color or a very pale colored penny, it was horrible! I was so excited to try this hair dye and lets just say I was practically in tears when I got finished. I also specifically asked for extreme grey coverage and let's just say it barely covered them all from day 1. I'm hoping the colorist can make changes and send me something MUCH better with my next shipment! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBrittany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
i don't like the colorI don't like the color, it's not the shade I wanted and as a result I don't want to make another order! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Cristina! We are so sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you. |