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Color Set
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66,713 Verificado Comentarios de clientes |
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No grey coverageFollowed all the instructions; actually went 40 minutes with the color on hair. No color coverage. Disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
no grey coverageI did exactly as instructed but this color did not cover any grey hair. Any advice is appreciated. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Kayla, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TönungDie Farben sind sehr sanft und stinken nicht! Leider hält sie nicht so, wie gewünscht 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSina G. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
does not lastI am disappointed in the product because it simply does not last. I think the color is great the first week and by the third week I have a whole new different color which is much lighter than the original and brassy. I am canceling my future orders because it's not a good value for me and I shouldn't have to color my hair every 2-3 weeks to have a great color. Very disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Mia, We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
No goodWas not what I was looking for. I am very disappointed. Y 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jennifer, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Just Isn't As Good As ExpectedI've loved my past experiences with your dye, but this time the color seems kind of dull and did not cover m6 gray as well as it has in the past. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jaime, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nicht die Farbe wie erwartetObwohl beim Auftragen die Farbe noch sehr intensiv rot aussah, ist der Ansatz eher eine Mischung aus dunkelblond und Kupfer geworden. Ich hatte mir aber ein intensives rot erhofft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFranziska B.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Hair like strawI requested an ash blond color for my thick, shoulder length hair. Unfortunately, the end result was dry, dull hair with way too much gold. The shampoo provided dried my hair terribly and the tiny amount of conditioner that was in the kit didn't even cover one eight of my hair. My hair feels and looks like dried out straw. Instead of providing silly extras like stain-remover and extra gloves, why doesn't esalon simply provide a sufficient amount of conditioner like L'Oreal does? Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
SCCCAAAMMMMDONOT GIVE YOUR CREDIT CARD INFORMATION 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDalwinder - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pulled redAs I explained, my hair pulls red, now it is ruined. You promised you can pick the color that it would not happen. You truly cannot test a site, without disrupting the mixture. I followed step by step. I loved the packaging, presentation. So dissatisfied with the , “red”! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhoda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |