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colorationj'avais demandé une teinte plus claire que la précedente commande et j'ai eu ce que je voulais 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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End result is very nice. not much grey coverageMy 1st order had 2 bottles, so it was a little confusing to figure out. The color is lovely, I like it a lot. I don't have a ton of greys, but the ones I have didn't get covered. It's ok because the color is nice 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the ColourReally happy with the colour and shine Covers greys until they grow back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorGreat color. The color didn’t stay though. Seemed more like semi-permanent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Brittany - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Gray hairHi, I’m really happy to chose you. You are very organized and great customer service but I still am not happy with my gray hairs. The colors dose not cover my gray hair very well. I do follow the Constraction but still doesn’t work!! Is there any recommendations?!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Zara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Colour productVery satified 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJosie - We're so happy to hear that you're enjoying the Custom Color! We truly value your feedback and look forward to hearing from you again in the future. |
Great color, easy.The only thing I would have done differently is to leave the color on a full 30 minutes. I have a lot of gray and it wasn't quite long enough with the 15-20. But the color and feel are GREAT. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJill - We’re pleased to hear that you’re enjoying your Custom Color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
PerfectIt took a couple of tries but when they got the color perfect, it was absolutely fabulous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color to get it just right. We are excited to continue working with you! |
Two thumbs up...Wish grey coverage was slightly better but realize with a semi permanent there's no guarantee. Colour is so shiny. Hair feels amazing, so soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Azz - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Good ColorMy hair is so short, it is a bit challenging to cover the gray. I may switch to the other product you have - root touch up. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sarah - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the color. We look forward to the next opportunity to delight you! |