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SuperTrès longue tenu n abîme pas les cheveux recouvre bien les cheveux blanc et le shampoing et l après shampooing laisse un parfum délicat à mes cheveux. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorMakes my hair feel very dry Almost brittle the color is beautiful for the first week and then it starts to fade very quickly shame I really did like the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorI like the color, but it didn’t cover my grey very well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Received wrong productI ordered leave in conditioner and received weekly treatment! Please send me leave in conditioner! TY Deborah 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colorationj'avais demandé une teinte plus claire que la précedente commande et j'ai eu ce que je voulais 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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End result is very nice. not much grey coverageMy 1st order had 2 bottles, so it was a little confusing to figure out. The color is lovely, I like it a lot. I don't have a ton of greys, but the ones I have didn't get covered. It's ok because the color is nice 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the ColourReally happy with the colour and shine Covers greys until they grow back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorGreat color. The color didn’t stay though. Seemed more like semi-permanent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Brittany - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Gray hairHi, I’m really happy to chose you. You are very organized and great customer service but I still am not happy with my gray hairs. The colors dose not cover my gray hair very well. I do follow the Constraction but still doesn’t work!! Is there any recommendations?!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Zara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Colour productVery satified 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJosie - We're so happy to hear that you're enjoying the Custom Color! We truly value your feedback and look forward to hearing from you again in the future. |