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Custom Color Set
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66,772 Verified Client Reviews |
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TerribleFollowed instructions exactly, did the strand test and even had someone help me section and apply to make sure I did not miss anything. My hair turned out patchy, my greys ended up light brown and some of my natural hair did not take the dye. So I have patchy hair with light brown, dark brown and soft black and it looks awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't color my hair.The salon material was strong but I didn't like the results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCorey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
CoverageColor did not cover grays very well! Product smells great! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color but didn’t cover the greyThe color was exactly what it needed to be, however it didn’t cover the grey. That’s the only reason I color my hair, for the grey coverage. Sad it didn’t work out 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
extremely orangeI don’t like the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t cover all greysMy kit was easy enough to apply but didn’t cover my toughest greys. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Definitely not an intense copperIt's an okay color, I loked the consistency and everything g except the end result. I wish it lived up to the title of intense copper. It's more strawberry/light copper blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexis - We truly appreciate your feedback! Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I got dull colorI got no gray coverage and a full color no gold I wanted gold and gray coverage got neither 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGlenda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough color for dense hairNot enough color. & the level/color isn’t what I was looking for :( I was looking for a brighter natural red. I got a cherry cola color. Also the root & ends color is basically the same- no dimension- other than my grays which are barely covered on day one so I know it will fade fast. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Horribly inaccurate after hair stylist stepped in twiceI REALLY wanted this to work. But this color mix the hair stylist put together was basically black (I asked for brown with honey ends). The first color I ordered myself was good and since then I have had two complete misses. My hair is dry from trying to correct it only to end up with a cheap black color… twice. Be careful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCristina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |