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Color Set
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66,689 Verificado Comentarios de clientes |
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Very pretty but my roots didn’t dye as darkMy roots are still a light brown color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The BEST results I have ever hadI have used drug store color and professional services numerous times. I have lighter blonde hair with now severely graying roots (I'm 46 yo). After going to a salon the last few times for color/foil (at least $130) my roots always reverted to gray again within the week. My "light blonde ash" highlights were yellow within 2 weeks WHILE using the toning shampoo and conditioner religiously. No matter how many times I would complain and ask for something even lighter and ashy, it never changed. The drug store brands only turned my hair yellow or greenish. SO I decided to give Madison Reed a shot. The price was perfect, and they have a much better selection of colors...and experts on hand. At first, I was really scared. LOL! I applied my root color and waited the required 20 minutes. At that time, my scalp looked green and my roots were looking blue. I was nervous. Then I applied step 2 to the lengths and waited another 10 minutes. Still looking dark gray/blue/green...YIKES! I was already looking up color correction remedies for blue or green hair online. I took the remainder of my step 2 dye into the shower as stated, added the water, rinsed it through and lathered. Waited the required 3 minutes, then used the included shampoo and conditioner. I was terrified to take that towel off. But....after I used the blow dryer....AMAZING! No blue, green or in between. It was a beautiful shade of light ash blonde. The BEST outcome I have ever had with color, for real! I would include a picture, but it's late and I'm really tired and goofy lookin right now. I'm a first time customer, but now a lifetime one. Very happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristi - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Good productGood set up. Came with enough solution for my hair. I liked the color. Gray coverage was not the greatest. Within 3 weeks grays were showing again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
First color set was a little too dark.First set was easy to use, but was a little too dark and too red. After consulting with the hairdresser from eSalon, the new color shipped in March was perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Schöne FarbeFarbe hat ziemlich gut gedeckt. Einen Punkt Abzug gibt es, weil die Kopfhaut eine Woche lang sehr irritiert war. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It was goodIt was good just want a more chocolate brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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We are getting there!My color is not quite right yet, but I love how the colorists are reformulating and asking questions about what I'd like to see in my color. I think we are almost there! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKara- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
rednessIt didn't have as much of the deep red as i thought it would and it smelled horrendous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I like my colorI like my color but this is the worst smelling stuff I have used! The smell burned my nose and eyes and took my breath away! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
My product.Please do not send me anymore dye at this time. I am not able to pay for it. Thank you, Linda Nash 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see about remedying this situation. Keep an eye on your inbox for more details. |