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Color Set
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66,736 Verificado Comentarios de clientes |
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ok for a touch upI was rather unhappy receiving only the root touch up kit (I was previously given color sets which contained bottles for my roots and ends). My color has a heavy red/violet tint to it so it fades and with REALLY long hair I prefer to color all of my hair to help refresh the red/violet tone. I was hoping during the final rinse using the extra color it would refresh the color overall, but it did nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
PackagingThe color bottle opened and there was color all over the place. I have not used it yet, hope it has not gone bad 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosie - Thank you for reaching out! Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! |
AinaThanx. Really great color,but dim. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI love the color but I still have some areas that aren’t holding the color very long 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hair colorMy hair is not taking the color it washes out by the 3rd week and it don't make any sense to spend that money I am a senior and live on a fix income 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hairsperay???I never ordered the hair spray...why? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqui - We're truly sorry for the misunderstanding about your recent order. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
First time useLike the coverage and texture of my hair alot. Color is correct but too much red!! Will see how next color does. Requested they have less red tones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Liquid Color Formula LeakedThe product is good and the color was what I expected. The only problem the cap on the liquid color leaked out everywhere during shipping. I was able to get enough out of the bottle to add to the mix for coloring since I have short hair. Recommend a more secure way of sealing the cap so it won't leak for future shipments. :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - We’re so sorry to hear that your hair color was leaking. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrushesNo brush included in last two kits so harder to apply in certain areas. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Supposedly BrownWell, it was suppised to be light brown & it was for about 2 shampois. Then, the red started seeping through again. I'm worried with my root touch up that it's going to be brown roots and red ends. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWhitney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |