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Color Set
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66,736 Verificado Comentarios de clientes |
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Hair ColorI have used my custom color twice now followed all the instructions provided. I like the color mixture but I do not feel it is covering all my gray. I may need to go darker but I am not sure what the answer is to this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your coverage. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
best dye i ever usedjust need it to cover my grays for a longer time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
would of liked the color a tad lighter.color lasted 3 wks before it was noticably grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colour.Wouldn’t go anywhere else other than salon but for the price this is great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tolle FarbeSehr schöne Farbe, könnte etwas kräftiger bzw heller sein aber ansonsten alles top. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Most recent color orderI am not sure what happened, but I just put color on my hair four days ago. I have been very happy with my color, however, this time the mixture did not darken my hair at all. When I shampooed it off, the color was as light as it was before I applied the color. Do you have any idea why this would happen? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe apologize that your color did not turn out as expected! Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
ReviewReally good product but I feel instructions could be clearer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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goodI have used the color twice now. I still need better gray coverage near my temples and still striving to find the right color. but overall color is good and seems to last 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Like new colorI have been ordering since 2014 how many to get free color? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! Keep an eye on your inbox for more details. |
reclamationbonjour, suite a un oubli je m'aperçois que dans les accessoires de coloration je n'ai pas eu le minuteur. en vous me remerçiant et dans l'attente d'une réponse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |