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My Hair colorMy hair is now different shades. See my current picture. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
PerfectCovered my grey like A Pro 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!I really love the color they worked out for me as well as the highlights. I had my daughter apply both following your instructions. The only problem is that my hair started falling off after three weeks. I had my thyroid checked and it came back okay, so I’m putting my order on hold for now. I wonder if others have had this problem before. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInes - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Happy customerThis did exactly what was promised. I only wish they offered a lifting agent so that I could try more vibrant colors on my naturally brown hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIleana - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the colorEasy to use, love the color, your color consultants were correct, the other color would have been too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Bon dans l'ensembleMême si je m'attendais à quelque chose de plus éclairci celà me convient quand même. Avec mon mari on a pas l'habitude de teindre principalement que les racines c'est un coup à prendre ( oui c'est mon mari qui me fait mes teinture). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorIt last for at least 7 was, but the gray on my temples wash out after about 2 was. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We are sorry to hear that you were not fully satisfies by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
IntensivtönungDie Tönung dunkelblond ist zwar dunkler ausgefallen wie gewünscht,,wird aber an mein blondierten Haar gelegen haben , aber ansonsten wunderbar, sehr weiches gepflegtes Haar hinterher , sehr schön verpackt alles , bestelle auf alle Fälle wieder ,diesmal dann Mittelblond , bin gespannt wie es wird 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Rouge intenseSuper,vous avez tout compris et pourtant j avais un peu peur du résultat Merci à vous Fabienne 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DelayedHi Esalon team, Unfortunately I am quitting your account , I live in Czech Republic, last time I orders in 14th of June and after a big hustle of custom office I received today and I paid extra 30£… so that’s became the really expensive hair color for me.. as it’s mentioned on your account that delivery is free… Please I request you to delete my account and all information from your site.. Many thanks. Munazza Zahid Czech Republic 0 de 0 personas encontraron este comentario útil. ¿Y tú? |