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Color Set
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66,591 Verificado Comentarios de clientes |
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Color wasn’t was I expectedI had picked a blonde color. I had let my red hair color fade to hopefully aid in the change. I couldn’t wait to receive my package. I colored my hair and it’s more red and darker than I had started. The goal was to end up with a blonder lighter color for summer. My hair color looks more like fall. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
No blue hue.Love the way the hair dye makes my hair look and feel, though im still trying to get a blue black color and im still seeing redish brown undertones at the roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonique- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Easy to use but with my second wash my hair has faded a lotIf you talked to be this morning I would have given this product 5 stars however I have sinced washed my hair and the color faded a lot. In fact it’s a completely different color. The packaging is adorable and super easy to use. I have done my own hair in the past so dyeing it myself isn’t new to me. I was super excited to get the packaging. The small details like my name on the bottle,made this a cool experience. Very easy to follow instructions that I followed and I got the most beautiful hair color. Received many compliments, I dyed it on Friday and washed my hair today the first official time since I dyed my hair. I used color friendly shampoo and the tint I order. But when I went to blow dry my hair the color looked like it washed out now its faded out. No longer a rich mahogany copper. I’m super bummed. I don’t know how I feel I’m giving the hair tint another try but if that doesn’t help I don’t know what to do. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Mixed feelingsI’m going to give this another go. I hated the dye, really hard to wash out- it took at least 4 washes to feel better. However, I really like the colour and dispite a sunny holiday the colour has not faded at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Light Brown? NitI ordered light brown, got bright red. Still. Cute 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandace- Thank you for reaching out. We are so sorry for any confusion! It appears you selected our 5.64 Medium Brown Red Copper, which is a medium brown base with red and copper tones. We are happy to work with you to adjust to better suit your needs if we are able to. We will be reaching out shortly to discuss your color needs further. |
ColorColor was great, did not like the texture of my hair once it dried, my hair looked fried. I have my ends cut every six weeks so it shouldn't have looked that way. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We will be reaching out to discuss your color further. Please keep your eyes out for an email from us shortly! |
Not impressedI applied my haircolor step by step as directed. I even called to make sure about my application before I started. It took much longer than my normal color. I might as well have bought my usual drugstore color. I was expecting a wow change. It looks no different than it did before I colored. Dark brown. No red to it. Buy it again? Nope 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It was lovely but not what I was looking forThe product was lovely. A little excessive in the packaging but I appreciated all the info. The shampoo and conditioner were wonderful. I left the dye product in for an extra length of time (having experience with my hair being hard to color). I wanted something subtle but at least noticeable. I got a lovely darker shade of my own color - no purple or rose violet in sight. Over the next few weeks only one person noticed that I had done something different to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Color with highlightsI think the color will work with the addition of the highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarin - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection! |
Wrong colorMy custom color was the same shade I was born with. It was supposed to be red and my hair was more brown. It does take to the hair well and really lasts. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |