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Color Set
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66,591 Verificado Comentarios de clientes |
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ThanksThe color was very close to what I wanted, thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I wanted at all... againThis color is orangey brown. I wanted ashy/ cool. Ever since I have been trying to do business with e-salon, I don’t feel like my desired color is being taken seriously. I have said the same exact thing in each of my requests. “I like my gray” which should tell the colorist that I like cool tones. I also said that I did not want a drastic change when my gray grew in (a slight change is okay).The color I picked was a cooler tone however the colorist told me I should have a different color because the one I chose would pull warmer Or brassier tones. I am very unhappy with esalon at this point. I had to spend $200 to get my hair slightly corrected so my gray could grow out again the first time and it looks like I am going to have to do it again! Just so disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Major hair lossTook me a few months to tie it to this but it caused significant hair loss. I have canceled my subscription. I’ve used drug store brands for 20 years and never had hair loss like this. This week, I only have my normal amount of hair loss in the shower so it was definitely this product. Tried the tint rinse and it was worse! Thank goodness I have a lot of hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarjorie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good.goodgood 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMZ - We're so happy to hear that you're enjoying the Made For You custom color. We truly value your feedback and look forward to hearing from you again in the future. |
Résultats de la couleurbonjour J'ai fait ma couleur ce matin Bonnes explications simples La couleur est jolie trop doré à mon goût Cependant pas de renouvellement de commande pour moi, je n'arrive pas à appliquer comme il le faut celle ci désolé !! Je vous remercie 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosbrigitte C. - Merci beaucoup pour votre commentaire ! Après vérification de votre compte je constate que nos agents vous ont déjà aidé dans votre requête. N'hésitez pas à revenir vers nous si besoin, nous sommes à votre écoute ! |
Doesnt look any differentSupposed to be a dark blonde but all I see is the same copper color. It doesnt look any different at all?! Covered my roots and the grays which I am pleased with. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
How do you mess up black?!?!I even left it in 5 min LONGER. Haven’t touched my hair in over 6 months. How do you mess up a blue black? Seriously, my hair is just darker brown in some spots and same color in others. I usually do some to tint my eyebrows those little hairs didn’t even change!!! And my hair feels dried out. After BOX DYE my hair looks flawless and feels soft. I never have time to do this as a new Mom with a difficult baby and no sleep, hence the 6 months. NEVER AGAIN, more upset about my valuable time being wasted. Had no energy to do it to begin with and it was a waste of time. First free time in 2 months down the drain. Makes no sense how the easiest color there is doesn’t come out right. And again my hair feels fried. DO NOT recommend. Thank God it wasn’t any other color and I don’t look any worse at least! Buyer beware!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Blonde not redhead.I like the product, very pleased with the delivery of the product and price. My color is turning out too red. I’d like more blonde . Not strawberry blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatrherine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Followed the directions, the color didn't take.I know I have darker hair that is why I chose this company since its specifically tailored to you. I followed the directions and I don't even see a hint of purple in my hair. It looks the exact same as it did before I started. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShalena- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Provided me with a color that did not cover my grays.The box came and everything looked great. I watched the videos, read everything they sent me and was ready to go. I did have two emails back and forth with the color specialist regarding the violet dark brown color I chose. She said if I was looking for a full purple color coverage than I need to go to a hair salon but if I was looking for a purple hue than we could move forward with the color selection. I did tell her I was looking for a violet hue but was concerned with covering my grays. I specifically asked if covering my grays with the chosen color would be a problem she never replied. Then another email came saying that we could move forward with my color selection and once again I asked about the gray coverage, again no response. I guess I should have know better. Now I have three tones in my hair dark brown, violet and gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |