|
Color Set
|
66,591 Verificado Comentarios de clientes |
|
Ordenar por: |
|
commentaireBonsoir. Toutes mes excuses mais je n'ai pas encore fait ma couleur bien reçu par vos soin dés appliqué je vous tiens au courant Merci. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSYLVIE C. - Merci pour votre commentaire. Nous sommes ravis d'apprendre que votre commande soit bien arrivée. Nous avons hâte de connaitre votre avis sur votre coloration. À très vite ! |
Over pricedThe service will continually raise the price once you are a customer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTeresa - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Did not cover my graysI made note to my colorist specifically that gray coverage was the most important thing to me from this experience. My grays were not covered AT ALL! I waited to see at first (a week) was I just seeing blonde streaks instead of grays, and it’s definitely grays. No question about it. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMisty - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No Different outcome than the one I was usingI will stick with what I was using. Easier (only 10 minutes) and color is identical. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMelanie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CouleurJe désire passer progressivement à un beau roux 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBruno D. - Merci beaucoup pour votre commentaire. Nous souhaitons discuter avec vous afin d'atteindre vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider. À très vite ! |
The 20 volume is too strong for me, don’t ever send that again!After I used it my hair fell out. My hair is just growing back slowly and I don’t need to color at this point! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Ella, we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not how I expectedMuch lighter the the color I picked, its more brown the violet 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLori - We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order. We look forward to crafting your custom color! |
Bye Curls Bye Shine. Hello damaged Dry Hair!Upon receiving my hair color package, loved the packing and, instructions. It applies on thick and clings on. I left it for 1 hour due to my grey hair. I always comb my hair when dyeing , to my surprise m6 hair was tangled into a knot. Carefully I had to de tangled, my hair felt hard. Regardless how much conditioning I apply. Now I have no curls, no shine! Im applying raw coconut and Shea butter everyday for this hair color has made it look dry and straw like . Can’t stop crying. Horrible product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAlice - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Paid extra for faster processing and still did not get in timeI was excited to get my color so I could do my hair before a work event. I ordered and paid $5 extra to expedite. I also answered that I needed the color asap in questionaire. Seven days later I was still waiting for the color which finally came too late for my event. When I sent an email to complain the lady that answered said I only paid to "process faster" but not ship faster. That would cost even more!! At a price thats already high for home color this really is beyond reasonable in my opinion. The email replies she sent were also condesending so I will not be buying from them again. Order a month ahead otherwise you probably will not get in time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosChris - We’re truly sorry that our shipping time did not meet your expectations. We take our clients' feedback to heart and continue to improve each and every day. We hope to continue helping you find hair perfection! |
I was OKWhat I'm looking for specifically are the all-over multi-colored facets that are in the entire color. I feel the directions that were sent to me were probably if someone was going for a more "ombre" look and that's not what I was going for. Now, the crown of my hair is much lighter than the rest of my hair, and I kinda feel it looks funny. As far as the color, I am definitely going for a more "golden" tone vs a red tone in the chocolate brown color and I still feel I have more of a red tone. :( I feel the chocolate color is spot on and more to my natural color. I don't really have any issues with gray although I'm 49. I just never really dyed my hair before. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAngela- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |