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Custom Color Set
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66,655 Verified Client Reviews |
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Two thumbs up...Wish grey coverage was slightly better but realize with a semi permanent there's no guarantee. Colour is so shiny. Hair feels amazing, so soft. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Azz - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Good ColorMy hair is so short, it is a bit challenging to cover the gray. I may switch to the other product you have - root touch up. Thanks! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sarah - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the color. We look forward to the next opportunity to delight you! |
The colour did not come out the way it was presentedBecause i have troubled hair with a silicon coating from all the wrong shampoos i have used i switched to silicone free shampoo. I did this because colour does not stick to my hair. After 30 washes it was out and i painted my hair with the colour i ordered. I was informed that the purple would not be a "screaming" purple but a brown colour with a purple sheen to it when the sun hits it. Im ok with that. Unfortunatly after painting my hair it was just brown. There is not 1 hair brown with a purple sheen. Im very dissapointed. EDIT 20-12-2019 - I spoke with my colourist within 1 day after the review and got 1 credit free for a new colour. After ordering it I got an email with the request to upload a photo of the current colour after painting it. about 4 hours after sending the picture I got a new colour. They have changed the recipe just for me and I could not be more happy with this service. I am very happy that they responded so quickly with the best solution. I cannot wait to repaint my hair in 5 weeks. Keep up the good work! :) 0 of 0 people found this review helpful. Did you? |
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Works well!I really like the way it goes on and holds , just not a fan of the scent 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanetta - We're so happy to hear that you're enjoying your Custom Color! We truly value your feedback about the scent and look forward to hearing from you again in the future. |
Took a bit but lots of complimentsIt took a bit to find the right color, and im Still working to get what I’d want, but I’ve also gotten lots of compliments on my hair. Its also the first time I’m consistently dyeing it but it hasn’t seemed to change my texture, which is great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great colorI had been using eSalon Medium Ash Brown because even though I have medium brown hair, I also have a red cast especially on the top in the sun & Ash helps cut red. I have a little gray on top, which is very stubborn & really hard to cover. In fact, I still had grays popping through & a red cast. I talked to eSalon before I ordered again & explained what problems I was having & she suggested changing to Medium Brown & they would also make other changes to the neutralizer etc... to help with the red cast & the stubborn grays. Well, I colored my hair & am happy to say I have NO GRAYS showing through. The overall color is a little lighter than I was hoping for. I didn't see red showing through, but I do see lighter brown & I'm using the Toner Mask every other time I shampoo (with color safe shampoo & conditioner) so I'm hoping I don't see red come back as time goes on, because I noticed my hair is lighter brown after one shampoo & condition (for treated hair) & Toner Mask which was recommended to me instead of Tint Rinse. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Lola's hairI like the product but I think I want to chage the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDolores - Thank you for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nice shade, but could be lighterI love the color, and the gray coverage, but would like it a little lighter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color is better still too redI like your product, this color mix is browner than last but it is still too red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - Thank you for your feedback! Your colorist has received your request and made adjustments since this last order. We hope to continue helping you find hair perfection! |
Something is going onI really loved this until my last 2 deliveries. It turned my hair a bit reddish, I sent my colorist a message for the next delivery and was told it was adjusted. The same think happened. I just received my most current delivery and will try it this weekend and see if anything has changed. If not, I will not be ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |