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I love the productI I love the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Most recent purchaseI received my hair color and I waited for two weeks because I wanted a hair cut and style and a body perm now I have used my hair color and it is just beautiful and my hair is so soft and shiny I'll keep using your product forever Thank You for this product it is better than a store bought one much better 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarylou - We're so happy to hear that you're enjoying your custom Hair Color! We truly value your feedback and look forward to hearing from you again in the future. |
feels and smells great!Love the way the product is packaged, and easy to mix (used the bowl) and easy to apply (used the brush). It is great that it doesn't smell too strong and love the way it feels, especially when shampooing - wished there was more shampoo and conditioner included for those of us with thick, long hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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colorover all good product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it! Love it! Love it!Just got mine today and decided to do my hair. I absolutely love the color it makes my hair look shiny, silky, smooth and very manageable. The color is gorgeous and it's exactly what I wanted. Thank you e salon you are a forever keeper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good product just not for meThis is a decent hair dye but I want a more intense vibrant color . The colorist emailed me and told me she thinks I need to go to a salon for the color I want so this is a good company . I would recommend them to friend for people who are looking for regular colors LOL not funky vibrant ones 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTricia- We’re sorry to hear that your results did not turn out as you expected. We have cancelled your hair color order, and cancelled your service, as you requested. Again, we apologize that you were dissatisfied with your experience. |
Not UN-satisfied, but not completely satisfied, either...It was fun receiving my eSalon purchase in the mail: impressively put-together package! The personalization was awesome, and made me feel special! Getting to the directions--I had to read and re-read them several times. It just seemed as if some steps were not spelled out in a clarifying matter. But, once I started the process, it seemed to make more sense. Sectioning off my hair, tho, as described, would have been much easier if I'd had a second person to help. As for my specific color formulation -- it was a good, final color...it just didn't "pop" for me. Even my husband made the remark "It looks like what your natural hair color must look like." (We've only been married a year and a half.) And indeed, it looked just like my natural brown. Not only to cover my gray, but I also color my hair to add some oomph to my boring, old brown. My eyes are a light brown, but with a gold to them in the sunlight (per my husband.) So, I try to add some dark red highlights, but not coppery, orange. Hope I can send a picture with this.... Now, 3-4 weeks after my initial use of my personalized formula, I was somewhat disappointed in the short length of time the color stayed. I'm talking within 2 weeks, the gray was already back -- and it was such a sudden change, and enough of it, that I wondered if the color didn't simply coat the hair which abruptly "fell" off. Again, I did not have a NEGATIVE experience, but I was NOT SATISFIED ENOUGH to commit to being a life-long customer, either. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelia- We’re sorry that you were not completely satisfied with the results of your color. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
First Time User - Very Happy but....Used the product today for first time. Very satisfied with the root coverage. Satisfied with the color itself. Would like a little more gray coverage and thinking more beige tones and less gold. Very impressive. Thanks. Saving me a ton of money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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after applying may color my hair i front dont really cover properlyi love the color of my hair a part from that area in front 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Recent hair colorI'm so satisfied with my color. I have a much more youthful look which definitely boosts my confidence. Thanks again!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |