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Color Set
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66,736 Verificado Comentarios de clientes |
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Wrong colorThis is the same color I just colored with 6 weeks ago and it was too dark, and I wanted to go lighter. Not happy to have this same hair color for next 6 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t loveThis color was too red and I found a new hair stylist to color my hair. Please cancel my order. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCassandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
awfulstrong chemical smell. Too much packaging. Not good for environment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClimate Change - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I AM VERY DISAPPOINTED!!!!I had requested for a lighter color this time around, what u gave me was more pink hair n not copper yellow. I am TRULY embarrassed to go out with this hair color! I’m going to be wearing baseball hats for a VERY LONG TIME! What are you planning to do to fix this crap up? I’m actually thinking of canceling my subscription if this isn’t fix! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkI asked for the formulation to have more red undertones and now my hair looks brown/black with light brown undertones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHerrera - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
coloration des racines légèrement trop foncéesje désire un ton plus clair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChantal R. - Merci d'avoir partagé votre expérience. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. |
ColorMy hair hair color turns my hair brown after a few days, which my color should be black with blue tint. I really like their shampoo and conditioner tho. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Get Demi-permanent so you can adjustMy original color is medium to light auburn. Did the whole set up, even sent pictures in natural light to show. When my color came I was so excited and it came in light-brown/red. Thank god I got a Demi-permanent color so it’ll wash out because it is soooo dark. The darkest auburn ever! Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too lightToo light. Still have the one coloring kit. Two were sent. Just too light. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachael - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not change my hair color at allI requested a custom color that would lighten my hair and the formula I got did not change my color at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrooke - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |