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Color Set
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66,689 Verificado Comentarios de clientes |
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Limited gray coverageI really enjoyed the supplies that the kit produced - the consistency of dye, the multiple pairs of gloves, the stain guard, and the stain removal pad. However it is did not cover my gray at the roots like I had requested. This was extremely problematic for me as a first time customer, long time hair colorist. I was really disappointed as I was excited by the promise of gray coverage provided by the manufacturer as well as the spokesperson Brad Mondo. I did like the actual color that stood on the rest of my heart. It is a softer black which I appreciated. I will not be purchasing again as the dye did not perform as was expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Jamais reçuMalgré en avoir informé vos services je n'ai jamais reçu ma commande, du coup je ne peux noter correctement cette commande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabrina T. - Merci pour votre commentaire. Nous sommes sincèrement désolés pour l'attente de votre commande eSalon. Nous allons vous contacter afin de vous tenir informer de l'avancement de votre colis. Veuillez vérifier vos emails pour plus d'information. |
RootsFollowed instructions and roots still visible /lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not at all what I expected.I expected a deep chocolate color with red undertones. What I got was medium ash brown. I'm not at all happy with the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarrie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No coverage of grey!Not a quality product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair stayed basically the same colourFollowed all instructions and timing My hair is basically the same colour just with a slight tinge of burgundy if out in bright day light Really disappointing 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca T. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very DisappointedColour shows no ash or violet - actually looks no different. Was much messier than other home products and stained my bath , grouting even after cleaning . Not impressed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKirsty F. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So disappointedI applied my colour yesterday followed all instructions to the T. And I'm so not happy. My hair is way too dark. It's horrible. I can't understand how I got sent the wrong colour I sent pictures of my hair before with my order. It's just all one block of colour now. The highlights I got from my own hairdresser early December are completely covered now. . I can't stand to look in the mirror my hair is hideous. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosP. B . - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedReally disappointed patchy and not enough dye as I did state I had really long hair. My hair is britte and dry not enough shampoo and conditioner either..thanks alot 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth S.- Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Kaum GrauhaarabdeckungNette Verpackung, alles dabei was man benötigt jedoch ist die Grauhaarabdeckung eher schlecht. Habe nach Gebrauchsanweisung gefärbt. Ausserdem ist der Aschton leider sehr rotlastig, was ich gar nicht mag. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohanna K. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |