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Color Set
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66,615 Verificado Comentarios de clientes |
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It's not that good so I want to cancelNot worth the money so don't send anymore to me not satisfied 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Leider schlechte HaltbarkeitIm ersten Moment sah die Farbe recht gut aus. Auch das Set bei Lieferung ist toll. Leider hat die Farbe nicht den gewünschten lila Effekt und schon nach 2 Wäsche sind die Haare ausgeblichen und die Farbe nicht mehr schön. Vom Geruch und der Pflege top, aber das Ergebniss ist überhaupt nicht zufriedenstellend in Punkto Haltbarkeit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerstin S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
COSTO ECCESSIVOIl primo ordine aveva un costo promo di 22,00 euro, il colore non era come desideravo. Ho fatto una richiesta di modifica colore, il costo del secondo ordine è stato di 27,95. Peccato che quando il postino me l'ha consegnato ha preteso altri 12,54 euro per spese doganali. A questo punto direi che non conviene proprio!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina - Siamo spiacenti per tale disguido e il disagio causatole. Le abbiamo invitato un'email per assisterla ulteriormente e per fornirle maggiori informazioni riguardo i nostri prezzi. Grazie ancora per aver condiviso la sua esperienza con noi! |
Very disappointedVery disappointed I had canceled my subscription back in March because the Smell was unvariable and I got a migraine headaches and it did not cover the gray and now I’m being charged again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGuadalupe - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not enough for hair lengthNot enough product. Also didn’t cover grey even though I had explained it didn’t. All I got was extra time added. Not very good customer service. Still have a box unused. Really expensive for what you get and having to do it yourself. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah T. - Thank you for taking the time to share your feedback with us.! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be and did not cover to the extent you needed it to. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I keep getting the wrong hair colorI keep changing my color to adjust for more red and mahogany. Yet the ratio to brown still over powers the ratio to mahogany red. The last color adjustments still has not made me satisfied with the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color didn’t workBeen using for a while. Smelled strong, texture felt different while applying, and it left whole areas without color. I had to buy spray on color to cover up splotches until I could get a haircut or color again. I contacted e Solon — nobody got back to me or reimbursed me for the faulty shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJames - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LOVE the color, didn't cover my greys well at allLOVE the color, didn't cover my greys well at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Ugggg!I loved the first few times I colored my hair with your hair coloring products, however this last coloring was a bit frustrating. LOVE the color, but after 5 washes and using high quality hair products, the color is still found on my hair towel. It has never done this in the past with your salon products. What changed? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have sent an email with some tips to help you out. Please check your inbox! |
Nicht zufriedenDie Grauhaarabdeckung fehlt an vielen Stellen oft. Nach der 2.Wäsche kann man an den Schläfen und an den Ansätzen deutlich graue Haare entdecken. Habe mir für den Preis ein besseres Ergebnis versprochen. Kehre zu meiner alten Tönung zurück. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabine B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |