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Color Set
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66,615 Verificado Comentarios de clientes |
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GINGER!I tried this for the first time and my hair went ginger. It was supposed to be a medium blonde, and it looked horrendous! And to make things worse I cant find an easy way to cancel my subscription! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJodie F. - Thank you for your feedback! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep an eye on your inbox, we have reached out to you to discuss your Color and Plan. |
Pretty goodThe color is great however I have gray coming in and the color does not stay in very long and that is using a shampoo that is for color-treated hair washing every other day 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
This color is not a medium blonde!Within 2 weeks my Grey roots were showing through. Very poor! Am not impressed. The medium blonde was an ugly shade and very disappointing. I do not wish to continue with this product program effective immediately. I am very unhappy with my colorist who never followed up with me. Very disappointing! Sandra Petersen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandi - Thank you for your feedback. We apologize for the disappointing experience you have had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Did not color my hair this timeThe color did not color my hairline especially around the temples and back neckline the top is lighter with reddish tints this time the base is darker I haven't put the light set yet 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results matter to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this taken care for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
More like a semiI wasn’t happy with my first colour so they offered to change it for me. Both ologies wash out very easily 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel H.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No colorI have colored my hair twice my hair is still Brown there is no copper tone whatsoever very dissatisfied the product also dried my hair so bad that I had to have it cut off I will not be ordering any more 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color is greatThe first color was too light and didn’t color the gray, the second batch was spot on, the third batch looks like the first. Not too thrilled about this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbergebnis okIch habe gestern zum ersten Mal die Farbe von eSalon ausprobiert. Das Farbergebnis ist ok, aber haut einen jetzt im Vergleich zu anderen Farben auch nicht um. Die Ausstattung und Anleitung ist super Was mich sehr gestört hat, war der extrem beißende Geruch der Farbe. Ich musste sowohl beim Auftragen alle Fenster aufreißen und trotzdem haben meine Augen getränt, als auch beim Ausspülen die Duschtür offen lassen um nicht komplett in einem Hustanfall zu ersticken. ich habe schon Einiges an Farben ausprobiert, sowohl zum selbst färben als auch beim Friseur, aber so einen extremen Geruch hatte ich noch nie. Werde deshalb leider hier nicht mehr bestellen, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah G. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100 % zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |
Did not cover my grey very wellDid not cover my grey very well. I was disappointed. Revlon and other store bought permanent hair colors covered the grey much better 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color lasted 2 weeks at besrWe followed directions as instructed but the color began fading within 2 weeks of application! I'm attempting to cancel my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |