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Color Set
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66,541 Verificado Comentarios de clientes |
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Color is greatThe first color was too light and didn’t color the gray, the second batch was spot on, the third batch looks like the first. Not too thrilled about this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbergebnis okIch habe gestern zum ersten Mal die Farbe von eSalon ausprobiert. Das Farbergebnis ist ok, aber haut einen jetzt im Vergleich zu anderen Farben auch nicht um. Die Ausstattung und Anleitung ist super Was mich sehr gestört hat, war der extrem beißende Geruch der Farbe. Ich musste sowohl beim Auftragen alle Fenster aufreißen und trotzdem haben meine Augen getränt, als auch beim Ausspülen die Duschtür offen lassen um nicht komplett in einem Hustanfall zu ersticken. ich habe schon Einiges an Farben ausprobiert, sowohl zum selbst färben als auch beim Friseur, aber so einen extremen Geruch hatte ich noch nie. Werde deshalb leider hier nicht mehr bestellen, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah G. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100 % zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |
Did not cover my grey very wellDid not cover my grey very well. I was disappointed. Revlon and other store bought permanent hair colors covered the grey much better 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color lasted 2 weeks at besrWe followed directions as instructed but the color began fading within 2 weeks of application! I'm attempting to cancel my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedI was so excited to get my color in the mail. I got it today, opened the box and was so disappointed. My hair is thick and goes over halfway down my back and I was sent 1 bottle. The bottle is pretty much useless since I can’t color my entire head I won’t be using it at all. Will not be continuing my subscription 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaige -Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It's not that good so I want to cancelNot worth the money so don't send anymore to me not satisfied 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Leider schlechte HaltbarkeitIm ersten Moment sah die Farbe recht gut aus. Auch das Set bei Lieferung ist toll. Leider hat die Farbe nicht den gewünschten lila Effekt und schon nach 2 Wäsche sind die Haare ausgeblichen und die Farbe nicht mehr schön. Vom Geruch und der Pflege top, aber das Ergebniss ist überhaupt nicht zufriedenstellend in Punkto Haltbarkeit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerstin S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
COSTO ECCESSIVOIl primo ordine aveva un costo promo di 22,00 euro, il colore non era come desideravo. Ho fatto una richiesta di modifica colore, il costo del secondo ordine è stato di 27,95. Peccato che quando il postino me l'ha consegnato ha preteso altri 12,54 euro per spese doganali. A questo punto direi che non conviene proprio!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina - Siamo spiacenti per tale disguido e il disagio causatole. Le abbiamo invitato un'email per assisterla ulteriormente e per fornirle maggiori informazioni riguardo i nostri prezzi. Grazie ancora per aver condiviso la sua esperienza con noi! |
Very disappointedVery disappointed I had canceled my subscription back in March because the Smell was unvariable and I got a migraine headaches and it did not cover the gray and now I’m being charged again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGuadalupe - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not enough for hair lengthNot enough product. Also didn’t cover grey even though I had explained it didn’t. All I got was extra time added. Not very good customer service. Still have a box unused. Really expensive for what you get and having to do it yourself. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah T. - Thank you for taking the time to share your feedback with us.! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be and did not cover to the extent you needed it to. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |