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Color Set
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66,591 Verificado Comentarios de clientes |
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It’s a little farkIt’s just a little too dark. Who do I notify I have a new address: 27 so regent st. Wilkes-Barre PA 18706. Same phone number 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color?Still trying to get the color right. I leave it on new growth for 40 minutes and my hair still doesn’t hold the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargaret - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not enough gray coverageThe color was nice but it did not give enough gray coverage around the crown of my face. I really concentrated on coloring that area heavily but it didn't work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRegis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not covering grey rootsIt’s doesn’t covering my grey roots at all, very disappointed, not happy with all my orders, it doesn’t work for me at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRossana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Is not covering graysThis is my 2nd order. The 1st order did not cover my grays, I contacted the colorist to adjust. Unfortunately, the 2nd order was no better than the 1st 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Hardly colored!I have used this is the past, but this pst time it was a terrible color and didn’t cover any grays!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBobbi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color doesn't stayThis hair dye is honestly so beautiful for the first 2 weeks. I feel like I just walked out of a hair salon after using this product. The only thing is that the color doesn't stay. I wash my hair 3 times a week and after 6 washes everything is all out. My hair colort turns back to the original color it was. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very little colorThe color was off and did not cover the gray completely, most disappointed in the color not be right I was so excited to get my color . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Repeatedly requested a lighter shadeI am very unhappy. 3xs i requested a lighter color. The color was adjusted but i was only instructed to color my roots. My hair NEVER got any lighter. Complained multiple times!!!!! Ready to cancel my account!!!! Paid 3xs for a color i am not happy with!!!!! They claim to give you your money back if your not happy yet i cant even get someone to contact me. Dont waste your time and definafely dont waste your money Still unhappy with my color. Their guarantee is a lie. I have never got a refund of my money and my color is still not what I asked for. I am canceling my account. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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No changeDemi-permanent didn’t change my hair colour. I provided pictures and was very clear about what I wanted and have achieved that colour using a simple gloss or henna before. I was told I would need a permanent dye to get the colour I wanted even though I’ve gotten it from a gloss before, which is less strong than a Demi permanent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChanel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |