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Color Set
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66,637 Verificado Comentarios de clientes |
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Grauhaarabdeckung ist super die Farbe ein FlopDie Grauhaarabdeckung hat super funktioniert und auch die Anwendung war total easy. Meine Farbe (mittelbraun) ist allerdings viel zu dunkel geraten. Dazu ist die Farbe total rotstichig und sieht überhaupt nicht natürlich aus. Jetzt sind meine Haare fast schwarz mit Rotstich, wenn Licht darauf scheint. Ganz schrecklich und gruselig und ich bin wirklich enttäuscht, da ich meine Haarfarbe sehr gern mag aber das Grau um mein Gesicht herum unbedingt loswerden wollte. Weiterhin sind mir während des Ausspülens ungewöhnlich viele Haare ausgegangen und ich habe vier mal shampoonieren und conditioner verwenden müssen, bis die Haare nicht mehr staubtrocken waren. Jetzt glänzen sie allerdings total toll. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLouisa F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
CancelNot happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Waste of MoneyDo not buy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShyera - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrassyI had originally sent my hairstylist formula to get an exact match to what he was doing. The color came out very brassy and not like I had it originally. This second time around the formula was adjusted but it still is very brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexis - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love the color but washed out a little fast.I really like the color but the grey sorted coming back after 2 shampoos this time (my third time) I am not sure what was different I was a little disappointed this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDoreeen - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
No gray coverageNot happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
FarbeJa leider ist das Farb Ergebnis nicht wie gewünscht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJana K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
IF U HAVE LONG HAIR DONT BUY!!I have LONG HAIR and I told them I NEEDED more than one bottle but just received one bottle!! I still haven't been able to use this hair dye, so it was such a WASTE of my time! Even when they asked me to send them a picture. I`II change my review if their are different options! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I had to cut my hair to start newProduct is too rich in ammonia. In my opinion this product is perhaps too strong to be handle at home and I doubt to be handle in a hair salon. After two times that I used it, Ian’s reading all the reviews, the product left my hair all a dry and burned looking. I had to go to a profesional to cut it very short. I want to warn people who is using it. Does not cover your roots entirely either even if choose I darker tone on your roots. Frankly speaking they should remove this item from the market. The advertisement keeps popping out for me to get one free after the purchase of 10. Well, if I would have done that I would had probably would had lost all my hair by now. Depressing experience. I will take this formula to an expert and see if there is someone I could go to escalate this matter and see what happens. In the meantime I will keep cutting it short and wait a few years to regrow. I have read hundred of bad complains in your last pages of comments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYilva - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t workHasn’t changed the colour of my hair, i wanted my hair a light ashy blonde and it has turned my hair brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKennedy W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |