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Color Set
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66,566 Verificado Comentarios de clientes |
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Disappointed!!!!!Didn't cover gray's and lost lots of hair after use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVerda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Aucune différence...Toute contente j'ouvre mon colis, déjà bon de la coloration a couler dans la boîte... Je me lance, suit toute les consignes... Ça pique beaucoup... Au rinçage je perds une poignée de cheveux... Bon...ok.... Et résultats... Bha pas de différence si ce n'est un léger reflex roux au soleil et encore... Déçu... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabriella K. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre expérience n'a pas été satisfaisante. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous allons vous contacter par email afin de remédier à cette situation. Veuillez vérifier vos emails pour plus d'information. |
Color comes off on every washColor comes off on every wash 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
A Bit DisappointedMy hair was colored to exact specifications given by eSalon, but the gray was not covered completely and just days after the treatment, silvery threads emerged. These were mostly at my temple and front hairline; the other roots took the coverage well. The overall color was also too dark. It has lightened up a bit, but it still does not have the subtle gradiations I was hoping for. My hair feels good, though, and I love the shampoo/conditioner accompanying the purchase. Unsure what to do now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane Marie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did not cover graysDoes not work for my hair aka stubborn grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMila - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still grey at spotsGreat color, but the grey just doesn’t get colored. It looks like it doesn’t even come at all. I do love the color, so I guess I’ll be stuck with the grey spots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No color changeMy hair didn’t change color at all, not even my grays. I followed directions but just didn’t show in my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKayla - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Meh, lots of room for improvement!I'm honestly not impressed or happy with my order. It's just ok honestly. It's like box dye that you'd get from Walmart, but in fancier packaging with your name on it and a "customized color". I suppose they came pretty close to the color I requested BUT I don't like how coppery the color is. I've never been able to find a dye that matches my natural strawberry blonde hair, so I gave this a chance and got the same fake, copper looking result as any other reddish box dye hair color. I wasn't seeking a different hair color. I only wanted to dye my grays, but now my entire head (moreso my roots) have that bright copper/orange color that is noticeably fake and unnatural looking. If you're a ginger like me, then you know what I'm referring to. For whatever reason our hair color is hard to replicate. Red hair dyes never turn out looking natural afterwards whether you're a natural redhead or not. This dye is no exception unfortunately. I guess my expectations were a little higher because Brad Mondo recommended it in one of his videos, but I'm sad to report he let me down on this one. I will say that the color is consistent as far as the shade goes. It is the same color all over (roots, mids and ends) BUT there are 2 patches/streaks of hair that didn't take the color on the top, back, center section of my head and I'm not sure why. I'm 99% positive it wasn't my fault because I was very meticulous and had help with it. My hair was completely saturated with dye all over. I know for a fact that no spots were missed and I didn't have any other products in my hair either. I washed it 2 days prior to coloring it because it's never a good idea to dye freshly washed hair, but also not good to dye dirty hair either. There was nothing in my hair. No leave-in products, no detangler. I just shampooed/conditioned it and let it air dry, then dyed it 2 days later. So I'm not exactly sure what went wrong but I'm pretty disappointed with the coppery shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meIt's only been 2 weeks since I initially colored, I thought I was going to get better gray coverage or at least better, long lasting coverage. Not at all. The color wasn't rich enough. The black isn't as black as box shelf coloring. 2 weeks later I was and now my roots have turned a golden brown color NO WHERE near my original color. I'm not impressed. I will not be purchasing future orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the same as the first boxDid not cover roots or gray at all. Also was a different color than the first shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrittny - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |