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Color Set
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66,516 Verificado Comentarios de clientes |
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Worse mistake ever, didn’t meet my expectationThe color us ugly, i send you my picture and this is light dark brown, that is why i stop buying color with you, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvelyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Colour was perfectThe colour was absolutely perfect I loved the personalization it had! The one thing im not to happy about is that I’ve only had it in over a week and I’ve washed it 3 times and it’s almost completely out of my hair! I was hoping it would have lasted 24 washes like it said because I loved the way it came out. Just disappointed with how long it is actually lasting in my hair because I am so obsessed with the product it’s self! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Ganz übliche ChemiekeuleHabe eine besonders hochwertige Farbe erwartet. Fehlanzeige. Schon beim Zusammenmixen tränten mir die Augen. Das Bad während und nach der Anwendung - wie ein Atomkraftwerk. Könnte man bei blonden, hellen Tönen nachvollziehen. Bei Schwarzbraun jedoch wirklich unnötig. So unangenehm war das Haarefärben schon lange nicht mehr. Verpackung, Fläschchen, Shampoo, Spülung, Pinsel, Handschuhe - alles Billigkram. Ergebnis ist o.k. Musste aber zusätzlich noch meine Haarmaske draufklatschen. Die Haare wären sonst viel zu trocken. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVeronika R. - Es tut uns leid zu hören, dass wir mit der Anwendung des Produktes Ihren Erwartungen nicht entsprechen konnten. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.Wir schätzen Ihr Feedback wirklich sehr. |
too lightcolor was too light and didn't cover well the grays, need it to be abit more darker 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeysel - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color is lightThe color came out lighter than what I wanted. It didn't have the ability to cover the totally grey hair I now have. Hopefully you can help me get a better color for me. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeri - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting and it didn't cover your grays. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RootsMy first time trying e salon color, it came out fine. The 2nd time doing my roots, it came out too light, the roots look light brown and not good gray coverage. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStella - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is cherry redThe color is awful. I’m so upset. I have a party to go to and I look ridiculou 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I followed instructions to a TWhy did I spend all this time coloring my hair and not one gray was covered! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I don’t knowIt goes to light at the roots . Very blonde notes& my hair is thin. Perphaps ash is wrong? 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Severe reactionI had a severe reaction with your product. Ended up in A&E in the hospital because of swelling itching and rashes on my body. I was given steroids for 2 weeks. It was horrible 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Zunaira! We are so sorry to hear that you had a severe reaction that could have been caused by our hair dye. Please check your emails, we just got back to you to help you further. |