|
Color Set
|
66,655 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Color fades in 1 weekafter one week of use this color fades away, my few whites get uncovered and the color becomes brassy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not good grey coverageI have used this a lot and it works great on all of my hair except my greys around my face. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLacy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color wasn’t what I ordered it was dark brown with no redI am upset I gave this website another chance for hair color and I was sent the wrong color & not everything I ordered 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Kaitlyn, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad product in every wayToxic smell, does not cover grays, bleached roots 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNareeni - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned my hair grayThis was supposed to be light blonde. I want a refund. My hair looks gray. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedThe color seemed different from my first order. It didn't cover the gray and made my hair dry and dull. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
À éviterNe couvre absolument pas les cheveux blancs . Dommage le coffret est sympa . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCynthia R. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration vous a déçue. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
Shipping is the worstIf you actually need to receive the product give yourself at least 2 weeks to actually receive it. Placed an order November 29 and as of December 13th it is still not here. It sat at their warehouse for 5 days after shipping label was created. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDanell - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color SetLa couleur n’a pas pris sur les racines 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMONIQUE E. - Merci pour votre commentaire. Nous sommes vraiment désolés que votre coloration n'a pas bien pris en racine. Conformément à notre garantie de satisfaction, nos Experts Coloristes vont revenir vers vous par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour les prochaines étapes. |
didn't worki got a brownish purple dye (not even what i asked for) and it didn't work at all. just ended up with my original hair color, and left it very damaged. i followed the directions exactly right, yet it still came out horrible. not to mention the process was incredibly difficult, so many things to mix together and application was very hard to understand in the directions. the fumes from the chemicals almost made me pass out, there's no reason it should've been such an ordeal for nothing, basically wasted my whole day. definitely not buying from y'all again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLila - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |