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Color Set
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66,736 Verificado Comentarios de clientes |
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Terrible colorVery dull and an ugly color. I do nor recommend this shade. It’s awful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Commande non reçuCommande non reçue assistante zéro après plusieurs mails rester sans réponse j'ai résilié mon compte aucune communication Je recommande pas du tout ce site il est à fuire 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRomuald M. - Bonjour, nous sommes désolés que vous n'ayez pas reçu votre commande. Nous avons répondu à vos deux emails et tenté de vous joindre par téléphone. Veuillez vérifier vos spams/indésirables ou rappelez-nous. Nous souhaitons vous aider. |
Pas satisfaiteJe voulais plus foncé et 1et shampoing,ça decolore et on voit les cheveux bl 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine M. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
I haven’t received the product yet and was purchased since January 10.Very disappointed after purchasing a colour for the first time and haven’t get the order yet when I looked at the account and said that I was in flex plan meaning that they will get money from my card no permission I did for this. Again the first order haven’t got it yet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do not buy if you are allergic to ppdContains PPD came up in a rash with patch test 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi There! We are so sorry to hear about your reaction. Please check your emails, we got back to you to help you further. |
Color is way offI tried this for the first time… sent pictures of where my hair is and what i (wanted to get close to (extensions that i wanted to wear) I even spoke to a colorist on the phone to be sure we were on the same page and answer any questions. My hair is not even close and barely red, when it should have been a copper color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Initially perfect colourI’ve slightly added more red to my copper which I love however when washed off the colour was a slightly different colour to my roots. Today I have washed it for the first time an my roots are now noticeably orange in comparison the the red hair. I followed instructions with second bottle and left on the end all over colour for recommended time. Tax disappointed ☹️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Zowie! We are sorry to hear you weren't happy with your color results. Please check your emails, we got back to you to help you. |
Color IssuesI ordered the same color in 2017 as I did in 2/2025 BUT it was not the same. It is gold with reddish tones. Not happy at all plus it is pretty dark. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what i expectedUnfortunately this product doesn't work for me.. colour is blunt and hardly visible.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Marta! We are sorry to hear the color is not for you. Please check your emails, we got back to you to gel you. |
NulleNe matche pas du tout. Pourtant posé par une coiffeuse et au delà du temps recommandé. Je suis ressorti avec autant de cheveux blanc. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmel J. - Merci pour votre commentaire. Nous sommes vraiment désolés que les résultats de votre coloration vous ont déçue. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |