|
Color Set
|
66,655 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Not what I thoughtI explained that I had highlights and low lights and asked if I could put this system over my hair. They said yes. When it arrived, my instructions stated that only to do the roots! Not to let it get on any of my previously died HAIR. I feel this was not clear at all. And now I can’t find any way to return this. I won’t be able to use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBetsy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color instructions not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not fully cover my greysProduct is good and def saves me a few more weeks from going to my hair salon BUT I have stubborn greys and unfortunately, they prodict was not able to fully cover all my greys but it did a decent job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJulie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Even colour but turned hair blackHair feels soft after dying and went on easy and evenly but I asked for a brown (5) and my hair is now almost black. Have to wait for it to fade now 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Sadie! We are sorry to hear your color turned black. Please check your emails, we got back to you to help you further. |
Turned BrassyWon’t use this kit again. I’m naturally dark blonde and I wanted to tone down previous highlights and now my hair looks red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHeather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorationBonjour Serait il possible d avoir une couleur qui couvre tous mes cheveux notamment mes cheveux blancs car la dernière coloration n a pas tout couvert. Puis je avoir l abonnement flexible? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosElora B. - Merci pour votre commentaire. Nous sommes désolés que votre coloration n'a pas totalement couvert les cheveux blancs. Nos Experts Coloristes vous ont contacté par email afin d'ajuster votre formule et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information concernant votre coloration et abonnement. Si vous avez des questions, nous sommes à votre écoute. |
Paket Lieferung ausständigDas Paket wurde am 16 Januar bestellt und ist noch nicht angekommen heute ist der 27 Februar 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAnita S - wir danken dir für deine Nachricht und bedauern, dass deine Farbe bei dir noch nicht angekommen ist. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100 % zu erfüllen. Unser Kundenservice werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |
Leaked everywhereOpened box to use & all the color leaked over most of the box. Nothing left to use. This was the first time ever to purchase this product, won’t purchase again. Hopefully get a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichelle - We truly appreciate your feedback and apologize your order arrived damaged! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
C'est beaucoup trop clairMa couleur ne va pas du tout sur les cheveux blancs, ca donne du rouge clair en transparence. je voudrai arreter mais je ne trouve pas ou je dois cliquer. Merci, par contre les produits sont tops 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCatherine D. - Merci pour votre commentaire. Nous sommes désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à gérer votre abonnement. À très vite ! |
NopeIt didn't cover gray as advertised. Impossible to reach so I want to stop but only option is skip the month. Not very happy with this company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBette - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DuhI only used the 1st bottle only to end up with same brown yucky color I had unknowingly not using the 2nd bottle that contained the red and copper didn’t have my reading glasses on duh 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |