|
Color Set
|
66,637 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Einmal und nie wiederHat überhaupt nicht funktioniert. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosClaudi B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Great idea for personalised colour.It is a lovely idea as you can get hair colour adjusted for you and delivered to your door. Nice and easy way to use. However the colour is not holding on my hair for long and it washes away. Also shampoo added contains SLS. It is absolutely impossible to find on line how to stop subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Monika! We are sorry to hear your color didn't hold on your hair. Please check your emails, we got back to you to help you further. |
None at all the color you actually told me I will get.When I did my color profile I actually I sent pictures, my current color, my expectation, I think yo do not even see it, the color I got is not even close the color you told me I will get, "I hate it" I was thinking give you another chance but after see my hair at the mirrow everywhere I just want to cancel my suscription, simply I hate this color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMarbella - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ExpensiveFar too expensive 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAngela M. - Thank you for your feedback! We’re sorry you feel our product is too expensive. At eSalon, we create professional grade customized products to suit each client’s needs. Our licensed colourists love creating the perfect shade, and are always available for consultation. Also, with our Flex Plan you take advantage of the 20% discounted price. Do not hesitate to contact us if you have any questions, we're always happy to help! |
Not sure about hair frizzI used it once and need to use it more. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLillie - Thank you for sharing your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Find a boxdye colourI paid for a custom shade that, once done and dyed, was much darker than what I'd selected, looked like a popular brand I could've bought for less than half the cost but didn't because I wanted a lighter, coppery gold shade, not a dark tangerine ginger, But even on trying to own it and be happy with the wrong shade for a while, it started fading on the second wash and looked terrible anyway. Just get a regular boxdye down the shops if you want to do hair at home, it'll be the same result. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Rachel! We are so sorry to hear your color was darker than expected. Please check your emails, we got back to you to help you further. |
ColorThe color colored the gray but it was darker than I wanted. I will order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJanice - we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tres decuJ ai fais ma coloration j ai les cheveux rose et complement abimer. Je suis extrement Devi et choquer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSarah A. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration vous a déçue. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
Not the color I orderedThe color has not purple hues in it. It is completely red and brown with no violet so diasappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMykenna, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Unfortunately didn’t dye my hair very wellLeft my hair dry didn’t take very well bit disappointed really 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Sian! I'm sorry to hear you didn't like your color. Please check your emails, we got back to you to help you further. |