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RunnyI’ve been using esalon for years and this was the first time it was runny, to the point I had color trickling down my face and neck in rivulets. I’ll try it a few more times to see if it continues to happen or if it was just a fluke but it was not cool. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
New packagingI thought this new packaging had the same product inside. Whew! I was wrong. It smelled so so so strong! Still a lovely color though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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We're getting there!This last change was better. Still missing the shine that I hoped for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Root Color LeakedI actually have not used this one yet. The root color had leaked but I will be able to use. The first one I got worked well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I loved the red hint.wanting more red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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packaging problemsWhen I received my latest order today, I noticed that the packaging was crushed on one corner. I opened the box and saw that some of the developer had come out of the bottle. The cap was loose and I think that when that corner of the box was crushed it might have squeezed the conditioner out onto the packaging. There is very little conditioner left in the bottle. Would you please send a replacement bottle of conditioner.....Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love productI really love this hair care color line. This time my color was a little more red than usual even though I know they said the product itself did not change. And I really prefer the old packaging. The new packaging seems generic in appearance. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Truly made just for ME. Very happy with the resultsI don't know how they did it, but they covered my grays and got all my hair the same color (but still natural looking with dimension). The reason I'm so surprised is because my hair length reaches the tip of my tailbone, so I figured porosity issues would be inevitable and I'd end up with darker ends (which has happened with box color and salons and resulted in my having to cut off a significant amount of hair and then not chance dying it again for years), but no they somehow got it perfect with their personalized formulation and directions! It was fast, easy, and exactly the color I was shooting for. eSalon did better than +95% of the salon haircolor experiences I've had (and those cost me over $400) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ok with reservationslove the color, but the gray at my temples and sides of my face shows through after 2 wks while the rest of my hair stays with good color for 4-6 wks. ** as a post-review, many months later and many applications later - your color doesn't hold as long as it did when I first started using it even though I am leabing it on for 45 minutes when I color. It's gone from 8 wks coverage to maybe 4, if I'm lucky. And it always goes gray at my temples maybe 2 wks after using it. I will have to look for another supplier if this continues. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pretty GoodThe color actually turns out as advertised. (I was scared that it wouldn't since there were many reviews that said the color wasn't what they were expecting). However, with my own custom blend, I found it really hard to get it to stick to my hair. I also found that is has almost completely washed off (only been about 2 weeks) and it was the permanent option. After washing off the product your hair also turns really sticky as others have noted, but it dried fine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |