|
Custom Color Set
|
66,516 Verified Client Reviews |
|
Sort by: |
|
My colorDon't seem to last.good thing I buy the can of root touch up 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCharlotte - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't make any noticeable differenceI have medium blonde hair and I was looking to go ginger (strawberry blonde). I was excited to try my custom blend and I had high hopes but unfortunately it didn't make any noticeable difference in my hair. If anything, the dye made my lighter blonde ends the same colour as my roots - medium blonde. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGabby - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HelpThis has made my hair a lot darker than my usual color. What do I do now? I am not very happy at all. You can only see the red in certain light. Been almost a week and I have not received an email. I washed my hair hoping perhaps that it would lighten it. It did not. My hair is still almost brown. I hope to hear something so I can go back to my natural color at the very least. Thank you 1 of 1 people found this review helpful. Did you? |
|
My hair didn’t look any differentAfter reading the instructions and then applying the color, when I got finished all the color was down the drain. All my grays were still gray and I didn’t look like I had just spent over an hour trying to color them. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPiper - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Issue with this hair colorThis is my third auto ship and had issue with this particular color not covering my grays. I never had this issue before. Instructions followed not sure what the issue is. Very disappointed. Not sure if I will continue with this subscription. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLovelina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not color grayThe color I used that u guys made do not color gray I tried to times got the same results tried to send a pic but don't know how please send me a color that colors gray pls thank you I u do not have a color that color gray do not send me anything 💗 1 of 1 people found this review helpful. Did you? |
|
TerribleAwful color, roots color was lighter than ends, broke my hair… I now have tons of fly away and frizz. Just an awful experience my hair feels like straw, I can’t even wear it down anymore. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJanelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Still not rightThis is my 5th and last attempt to get the color an ash blonde. Have asked each time for ash but still not even close to ash blonde. Please listen to what your customers want 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJenny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleI was told and it was marked on my bottles of color that it was blue black. It is dark brown and my roots look red. I am canceling my subscription 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsVelvet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
latest shipmentwas not happy - formula chunky and would not mix at all -had to cut bottle for mix to come thru - coloring my hair with 2 different shades from bottle - was at room temp - shook bottle til i couldnt shake anymore - was like it was an old mix - was always happy before this - not so much now 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRebecca - We're truly sorry for any trouble dispensing your color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |