66,637 Verificado Comentarios de clientes |
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Arrived damagedMy hair color package was damaged through shipping, the bottle leaked and I’m not sure if I should still try and use it? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good conditionThese colours definitely leave my hair in better condition than shop bought hair colourants. Feel a bit expensive but maybe worth it given the continuing good condition my hair is showing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not sure about the colourThe packaging and instructions are all great . Not lasting as long as I expected though . I shall stick with it for now though . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colourI loved The colour that The colourist chose for me. What I didn’t Like was that my hair ended up being too dry after the treatment and the shampoo and conditioner sent weren’t enough to nutrient my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tolle HaarfarbeSuper Haarfarbe in einem kompletten Set. Es ist alles dabei von Handschuhen bis Farbrestentferner. Leider war die Farbe viel zu schwarz. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still have fade linesI love the color blended for me and how it makes my hair feel considering how damaged it is from bleaching. But something's not right with only after a couple washes in a weeks time that my roots have faded. The lines are so apparent between the colored strands and the newly grown roots. Still have some tweaking to do. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re sorry to hear that your hair color is fading faster than you expected, Marylouise. Your order is fully backed by our Color Happiness Guarantee and we will work to find a solution for you. Please look out for an email from our team. |
Love the product but...I absolutely love the color but, the color just doesn't stay long at all! I started to turn gray in less then 3 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela- We’re sorry to hear that your hair color is fading faster than you expected. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We really appreciate your feedback and the opportunity for us to make it right! |
CouleurBonjour j'ai effectué ma couleur le 30 avril très contente du résultat j'ai juste refait les racines . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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nach Reklamation bestes ErgebnisIch habe dieses Set zunächst ausprobiert und war mit dem Ergebnis nicht wirklich zufrieden. Daraufhin habe ich mich an eSalon gewendet und es wurde nach Absprache mithilfe von Fotos ein neues Farbset erstellt. Die Ansatzfarbe und eine zusätzliche Farbe für die Längen wurden mir kostenfrei zugeschickt. Das nenne ich mal S E R V I C E und Z U F R I E D E N H E I T S G A R A N T I E, nicht nur geschrieben sondern erlebt !!! 49 de 52 personas encontraron este comentario útil. ¿Y tú? |
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Good colour coverageCovered all greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |