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Color Set
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66,637 Verificado Comentarios de clientes |
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Most recent color orderI am not sure what happened, but I just put color on my hair four days ago. I have been very happy with my color, however, this time the mixture did not darken my hair at all. When I shampooed it off, the color was as light as it was before I applied the color. Do you have any idea why this would happen? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe apologize that your color did not turn out as expected! Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
ReviewReally good product but I feel instructions could be clearer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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goodI have used the color twice now. I still need better gray coverage near my temples and still striving to find the right color. but overall color is good and seems to last 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Like new colorI have been ordering since 2014 how many to get free color? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! Keep an eye on your inbox for more details. |
reclamationbonjour, suite a un oubli je m'aperçois que dans les accessoires de coloration je n'ai pas eu le minuteur. en vous me remerçiant et dans l'attente d'une réponse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Took an adjustmentFirst color was ok but flat and not what I wanted. Second kit with color adjustment along with the highlights turned out perfect!! So be patient. It may take a couple of cycles to get it just right. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect tweakI wasn’t completely happy with my initial color. I let my stylist know and she made the perfect adjustment. I love my color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are very excited to continue working with you! |
Belle couleur mais préfère le blondJe préfère le blond de ma première commande mais cest très beau quand même 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedI asked for a lighter formulation and didn’t get one. I was yes it lighter for this shipment and I usually get an email asking if I want a change, and I didn’t get it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AnsatzfarbeDie Ansatzfarbe ist jetzt schon ganz gut vom Ergebnis aber noch nicht ganz so aschig wie ich mir es vorgestellt habe. Meine Naturhaarfarbe hat sehr viele Rotpikmente , die ich gerne entfernen möchte. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |