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Color Set
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66,637 Verificado Comentarios de clientes |
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Not happyThe custom color is what I wanted, now the gray coverage is NOT good at all after a week my grays are showing and I don’t like that. Might need to cancel. I Hebe color my hair 3 times and every time the grays start showing after one week. Not happy!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosReyna - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
SuperbeJ'ai commencé cette coloration et en revoyant mes anciennes, j'ai pu constaté la beauté de mes cheveux. J'avais fait une pause mais là, je reprends mon abonnement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color kiI believe I ordered the full color kit and I got the root kit...I really needed the full color kit.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarianne - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Sehr zufriedenIch habe während des Lockdowns den eSalon ausprobiert und gerade meine vierte Bestellung verarbeitet: Zwei mal musste bislang die Farbzusammenstellung leicht verändert werden, da die Farbe zu rotstichig bei mir wurde. Das ist aber ganz normal- mein Friseur vor Ort hatte das gleiche Problem. Jedes Haar nimmt die Farbe anders auf. Aktuell scheint es dieses Mal allerdings funktioniert zu haben. (Natürlich muss ich die ersten Haarwäschen noch abwarten). SEHR positiv ist, dass die Farbe das Haar nicht so anzugreifen scheint: Es fühlt sich immer noch weich und geschmeidig an. Das einzige Manko für mich sind die 40€ die man benötigt, um Versandkosten zu sparen und das sogar im Abo. Die Farbe finde ich wie gesagt toll, aber ich benötige einfach keine weiteren Haarpflegeprodukte, da ich mit meinen mehr als zufrieden bin. Zusammenfassend kann ich sagen, dass ich weiter im Abo meine Farbe beziehen werde und den eSalon aus Überzeugung weiterempfehle. 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love the productsLove the products and plan on continuing receiving this 2-3 times per year. However a little disappointment with the reward program. I’ve been purchasing beginning 2012/2013 and none of those orders counted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ColorationBonjour sur ma dernière coloration il n'y a pas les reflets rouge que j'avais demandé et étant donné que mes cheveux on pousser j'étais juste niveau produits 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My Hair colorMy hair is now different shades. See my current picture. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
PerfectCovered my grey like A Pro 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!I really love the color they worked out for me as well as the highlights. I had my daughter apply both following your instructions. The only problem is that my hair started falling off after three weeks. I had my thyroid checked and it came back okay, so I’m putting my order on hold for now. I wonder if others have had this problem before. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInes - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Happy customerThis did exactly what was promised. I only wish they offered a lifting agent so that I could try more vibrant colors on my naturally brown hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIleana - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |