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Color Set
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66,637 Verificado Comentarios de clientes |
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Pretty but a little darkPretty but a little dark and missing some oomph 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great colorI was pleased with color for roots, though I could have applied it better!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I love the color.I really love the color ,but it doesn't cover the gray 100%. One bottle is not really enough for me so I had to be very careful on applying the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnel - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
RatingLoved the color just became very expensive 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - Thank you so much for sharing your feedback with us. We are tickled to hear you loved your custom blended hair color. We look forward to the next opportunity to delight you! |
It's all there!Just follow the directions to look the way you should! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMerry - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
It’s niceWould like it a little lighter, but still a pretty color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I like the colorBut I wish it would last longer. I received an almost empty bottle of the Developer. I was not able to apply it. I just did the front rim of my hair. Didn’t have enough. Please sent me another 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our represtatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Not pleased with my last colorMy last color failed within 2 or 3 washings. If this happens again I will be canceling my order. After about 2 weeks is just washing out not pleased at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanis - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
color changewent to dark. need a hint of red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Coloring was easyI liked the ease of the product. The color was just a little off from what I thought it was going to be. Going to try a different color to see if I can get the color I'm looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |