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Wrong PictureI sent you the before and after but i think I sent the wrong before so sending them again. Not sure how to attach them but will try another way. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jane - Thanks for reaching out. Upon reviewing your account, it looks like you were able to get some photos uploaded. Feel free to reach out if you need further assistance. Thanks for choosing eSalon. |
Darkest brown hair colorI liked everything about the color except it was a little too dark - it looked black when it was all done - I'd opt for a lighter shade of brown so there's no confusion to the actual color..... Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorAt first it was a tad bit dark but then after the 2nd day, it lightened up. Then also I got the golden highlights along with my brown hair color AND it’s just beautiful and sexy looking. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Tanya - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love my custom color!I get a beautiful color that leaves my hair soft and shiny, only wished the color lasted longer, seems to fade quickly but I purchased the tint rinse in hopes it will help 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
belle couleurbelle couleur les cheveux sentent bons mais se ternissent vite et les cheveux blancs sont couverts qu un quinzaine de jours 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Close but no cigar...I'm still waiting for a response from my personal stylist from my recent color change request. I still can't see my next color purchase coming up in 5 days that I will be charged for... As far as my last color on July 5th, I asked for the red additive to be taken out and was told you guys didn't offer that. How is it fully costumizable color if I can't get a color taken out? I don't think what I am asking for is unacceptable or unachievable. I would like brilliant medium COPPER hair. My hair is very red with touches of copper. I have shown you guys pictures, asked for suggestions to get it close to the copper I am looking for... and have been pretty much told it can't happen. I have 15 years in this business, if my hair is red it needs GOLD to make it copper because red plus yellow equals orange. So copper or double copper with a splash of medium brown and NO RED additive would work. Heck... if you just take out the red from my color and add a GOLD additive to my color that might work. And as far as application, look guys... if I have previously blonde hair, my ends fade... sending me an ends refresher that's copper and red will give me two very different hair colors from root to tip. So what I did is applied my root color to my roots first...waited 15 minutes and then pulled through the ends. I then used your technique in the shower as suggested. Rinsed and shampooed my hair. Then I dried and applied the "ends refresher" as a balayage on my hair. This gave me my current results which I'm not mad about...it's just not copper enough. It's red and red fades to pink... which isn't what I want at all. So please...someone...give me copper hair. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorI always liked the color but it wasn't as easy to apply as I had hoped-for. That being said. I still used it. Now I have let my hair return to its natural color. It was different from what I expected but I like it. If I decide to color again I will lat you know! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wunderschönes Ergebnis.. und vor allem kein Rotstich.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice but I still ended up with color patchesI followed the instructions and somehow I still ended up with color hair patches. It’s also a little redder than expected. I was aiming for golden copper. I would say this is nice if you know how to color your hair at home from the get go. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebekah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorPerfect color! Love it! But to pricey for my budget at the moment … 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Terri - We're so happy to hear that you enjoyed your customized eSalon color. We just wanted to remind you that you save 20% when enrolled in our Color Plan and we offer several options to unlock free shipping. We truly value your feedback and look forward to hearing from you again in the future. |