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Color Set
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66,934 Verificado Comentarios de clientes |
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Nice color, but not a color for meI went from a light brown to what I thought would be a golden blonde color. When I did my hair, it was darker than before I colored it. I like the blonder color, so I hope my next one is the shade I like. Other than that, it leaves my hair feeling good, not burnt like other companies products. I also like the smell of the sealer shampoo and conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy- Thanks you for sharing your thoughts with us. We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We hope that you choose to order your next Custom Blended Hair Color with us. |
no way!This product turned my roots purple! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie - We apologize that your color results did not turn out with a purple tint. Since you indicated that you were unhappy with your color results, a representative has refunded you for your most recent color, per our Satisfaction Guarantee. Again, we're truly sorry that you were dissatisfied with your results. |
Not bright or true enoughNice coverage, I just can't hit the mark! I want a true copper color am I reaching for the stars here? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We apologize that you are unsatisfied with your color results. Since the color was not as bright or true as you expected, one of our representatives has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we're sorry that you were unhappy with your experience and hope that we can help you with this matter. |
good presentationEnjoyed the cute box presentation & easy to understand & use instructions. The product washed out quicker than my old product & didn't hold on to my grays :( coloring is a lot of work for it to just wash out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We're sorry that your color results faded faster than you were expecting and did not provide the coverage you were looking for. Since you were dissatisfied with your results, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
I'm impressedI went from dark reddish brown to red mahogany. I just sent them a photo of what my current hair color was and what I wanted and they adjusted my color to fit. Overall it was surprisingly pretty good. The packaging, presentation and customer service of this company is fantastic. You won't get this experience if you just buy box dye and hope for the best. It is well worth the money. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Still working to find the perfect color... but I'm very happy with the results.I fired my hairdresser after much frustration that I asked for years to tone down the reddish gold tones in my highlighted light brown hair. I decided to try out eSalon. I included a picture with my initial color order. eSalon matched it exactly, even the unwanted reddish gold. So I requested an adjustment for the 2nd order. It has much less gold, but still there. I called to speak with an eSalon colorist, and she recommended that I try the next shade with no gold, only ash. She even provided the next color order as complimentary. eSalon has excellent customer service. Looking forward to try the next shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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More goldenI like the colour that it has given me but I think I need more golden tones for a brighter look. The response I got for changing my desired look was great and the help they gave me was excellent - thank you for your service 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Très bienSatisfait de la couleur Ce qui m'ennuie je n'arrive pas à réitérer ma commande ??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BeautifulI love how it came out. I couldn’t have asked for a more perfect color. Once it starts to fade it becomes slightly golden, which I don’t particularly like. I’m excited to see the new formulation and hope the bold color remains longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nicht alle Haare färbtHallo, bei meine Farben leider nicht alle Haare färbt, besonderes vorne grau Haare bleibt wie vor. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |