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PerfectBest color I've had in years! Glad I tried e-salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Getting my color formula right has been difficultI am on try number three for the perfect haircolor. It is not coloring my roots thoroughly. Update to follow. Customer/color team service is five stars! Color formulation for my perfect color is two stars at best. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeLove my color! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Not bad coloringThe color came out darker than I expected, without any red, which I wanted. My daughter did the coloring (an experienced cosmetologist), and was impressed with the ease of application and included product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJo-Anne - We’re sorry that you were unhappy with the color results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Hair colorIt worked well this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Long lasting, hair feels greatI can't often afford to go to the salon for my hair coloring, so I've been stuck using brand X products from the grocery store. Thank heavens I've found eSalon! Good product, easy to follow instructions and it doesn't wash out in a couple of weeks like the other brands I have used. Not to mention, great gray coverage. I'm tweeking the color a bit to get it more of the color I'm wanting, but otherwise, this is really good! Something else that I love, you can adjust the schedule that you're sent to product! How great is that!! UPDATE: I still love the product, but if you go in a different direction as to the color you want, I don't see a way to select something new. I've been trying to "tweek" the color now for the last couple of shipments, and I'm getting the same color, and it's not what I'm asking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the idea but not quite rightMy order looked amazing and I couldn't wait to try it. Application - tricky with the bowl and brushes but it was because I'm not used to doing colour that way. The result looked great for about 4 days then greys started to show through and colour lifted so my hair was lighter than I actually wanted. Esalon were good and have changed my formula hopefully this time the results will last longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVikki - While we're glad that you enjoyed the initial color results, we apologize that it faded faster than you expected. We see your colorist has carefully reviewed your comments and adjusted your formulation to better suit your needs. We hope to hear your feedback on this reformulation soon. |
Good Gray coverage.One bottle gives me three root touch ups making e salon an extremely economical choice for me. My color is darker than when I go to the salon but tweaking it each time will get me to the right place. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Please cancel any orders, *use got laid off from workColor and product was nice 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Downhill From HereAfter giving Esalon the opportunity to help me save money I find my hair dulling out very quickly. I use permanent color. Typically my hair feels stronger, silky and has awesome body when freshly colored. I have not had that experience. My hair has no body, dulls quickly and feeds like straw when freshly colored. I will be terminating my relationship with Esalon. You may have different results as everyones hair is different. It is always worth a try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie - We apologize that your results did not provide the shine and hydration you expected. Upon reviewing your Personalized Instructions, we would like to remind you to perform the Rinse Through Your Ends step, in which you massage leftover color into your hair until it feels creamy, then add water to rinse. This adds shine and hydration to your hair, and missing this step for your application can cause your hair to feel like straw. We hope this information is helpful! |