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Color Set
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66,818 Verificado Comentarios de clientes |
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Gray coverageI was impressed the color did cover my stubborn gray hairs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Last time hair color too darkIt came out a lot darker than first time I used your color, I don't understand why, I always color my own hair. The first time I was so impressed, I told all my friends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Best ever just wrong colorI was very impressed with the kit, had everything I needed. After the color and rinse I liked the deep brown almost black but I am used to hot red. So next time I want to go back to red if possible. However I recommend esalon to anyone looking for a awsome color kit at an inexpensive price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori- We’re sorry that you were not completely happy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Best one uetLove the packaging as always. Looking for a slightly different color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still to darkThe color was still to dark. I love the concept. Saves me so much time. I'm going to try one more time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDominique- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
shiney hairMy hair is dull and very thin and straight. This helps give more body and a rich shiney color. I am happy with this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly- We're so happy to hear that you're enjoying custom color! We truly value your feedback and look forward to hearing from you again in the future. |
ColorI thought the ends were too dark the first time, so I ordered the gloss thinking it would make it shiny, but instead it made it darker. I convinced my daughter to get it for her hair and it's perfect for her. she ordered the color she wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanne-We apologize that you are unsatisfied with your color results but are happy to hear that your daughter is enjoying her color. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
COLOR GOODI LOVE THE COLOR. What it does to the texture of my hair is an entirely different story. My hair is dry and frizzy unless I use a conditioner, then its limp and straight. I want my naturally curly hair back! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie- Thank you for sharing your feedback. We apologize that your hair has felt drier than normal, we have reached out you regarding this matter to ensure you get the best results with our product! |
Best Hair ColoringAs my hair grows faster in the summer months, I can hardly wait for my hair coloring to arrive! Thank you eSalon!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AMAZINGThese products are awesome!! I love the rich beautiful color of my hair. The colorist sent me an email saying that she had chosen a lighter color for me because she thought th color I chose was too dark, well she was absolutely right. The color she chose for me is so so flattering I absolutely love it!!! Good job Esalon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |