66,566 Verificado Comentarios de clientes |
|
Ordenar por: |
Not the best gray coverageI love the convenience factor, whereby I receive a shipment based upon a schedule of my choosing. The color match is great! Where I feel this product falls short, is in covering up all my gray. The first box I received have some additional pre-treatment product, which seems to do an amazing job. I was under the impression I would continue to receive those pre-treatment products with each shipment… Alas that is not the case 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosCris- Thank you for sharing your feedback. We are always looking for ways to improve our service based on what clients like you are telling us. We see that your colorist has received your feedback and adjusted your order accordingly. If you have any questions regarding your order, you can always email us or give us call. |
LOVE IT!This is such an awesome product! My hair salon even told me how nice my color was in my last visit. This product doesn't dry out your hair like some of the other products I've used in the past. I would highly recommend giving it a try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Great product, wrong colorEasy to use, doesn't seem damaging. The color it deposited was even and nice, it was just very very similar to my current color, not what I was expecting. Be very clear when ordering! For me it was hard to find an image to match my natural hair color-- this may have been where things went wrong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosDanielle - We're sorry that your color turned out differently than you expected. We have reviewed your account and see that your colorist has received your feedback and processed a complimentary reformulation formulated to even out your color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results and hope to receive your feedback on your reformulation soon. |
Too dryingAwesome customer service and web site 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
GreatLove my hair colour 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Great delivery timeI have been coloring my hair for along time , color i received was not bad, maybe i was not clear about my own hair color. Loved the shampoo and conditioner the condition of my hair after using was good. Great delivery time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Still had greying around the front of my hair/forehead.Can't wait to try again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosMabel - We're sorry that your most recent formulation did not provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Good colorVery profesional i like 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
perfect mixthis customized Hair Color is exactly, how I want my hair to look like: rich and shiny color , gentle to hair and Skin in a perfect size. I have very short hair, but it's no problem to split the content and mix it two times, thanks to eSalon and their top service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Wasn't exactly what I wantedI'm looking forward to the next color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |