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Color Set
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66,541 Verificado Comentarios de clientes |
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Absolutely no splashes anywhere!Easy to use, not messy. Did it sitting on a towel on my bed - no mess anywhere and I am not particularly careful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love your product but my color is too dark.Packaging and product are amazing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI thought this hair color was pretty good. Once the sun got hotter, my hair turned orange/brassy just as quick as the drugstore brands. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - We apologize that your hair color turned brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Great concept, great customer service, poor resultsI really want to love eSalon. It's such a terrific idea. The customer service was super helpful when I contacted them. The color was very different than I expected but that could be the fault of my perception. I was aiming for strawberry blonde & I ended up with dark red. eSalon website has a great FAQ section that I used to get tips on lightening the color. I left the color on the length of my hair for the recommended time (I believe it was 5mins). I started the time once I'd gotten the color distributed throughout. Maybe I was supposed to start it when I put the color on the 1st section..? I have fine hair. I've spent more money on deep conditioners recently that I would've payed my professional colorist to do my hair in the 1st place. It's very strawlike now & I'm doing everything I can to avoid cutting it all off. I look terrible with short hair so this ought to be a fun summer. I think eSalon is great option for people with a different hair type. Hope it works for you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - We’re sorry that your hair felt straw-like after your color application. Since you have contacted us and expressed that you were unsatisfied with our product, we've refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
feedback on colorI just colored my hair last week and concentrated on the part on top of my head and around my face as that's where the majority of the gray resides. I just noticed some gray today! I feel like I got better/longer coverage with what I was using before. I do love the extra touches that are put into each box. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarsha - We’re sorry to hear that your gray coverage faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Custom HaircolorMy custom color looks completely natural and covers my gray nicely! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dark shade of brown...The dye colored my hair better than regular over the counter products. My hair ended up being pretty dark though for a light brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Love Love LoveThis product was perfect. Love that it was designed just for me and the color was great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ALMOST perfect!Easy to use, directions are clear and precise. My colour intensity only lasted a week and it began to fade dramatically, at the time I was using the shampoo AND conditioner made by eSalon! However, having never dyed my hair before it is a trial and error process! I'm excited to try my reformulated colour! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Faded Very quicklyEasy to use, gentle on my hair. After only 2 washes with a sulfate free shampoo on lukewarm water all color has left. My hair takes color very well and I followed all instructions. I darkened my hair just slightly and I'm back to original color. Not sure if I'll re order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re sorry to hear that your hair color faded after 2 washes. Per our Satisfaction Guarantee, we'd love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |