66,689 Verificado Comentarios de clientes |
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Quality color but...Suggested hair styles based on age and face shape. What is a good color without the right cut.My hair is long age 58 I need a change to enhance my new color. Hair is now middle of back. Makes the age show !!! Suggestions welcome!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarjory - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Dry endsI love the color. I end up leaving the color on longer than normal to cover the resistant grey, as a result my hair is extremely dry and brittle. Help! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Completely different colour.I had very light blonde hair, and decided to try this product to go a deep mahogany with a red tint. I was so excited! The package was fab and everything arrived when it said it would. I followed all the instructions to the letter as I didn’t want to get anything wrong, even had a friend help so I didn’t miss any bits. Washed and dried my hair, and it’s rose gold at best. It literally looks 3 shades darker, and a little warmer. My partner literally said he couldn’t see a difference... I will never try this again! Absolute waste of money! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSophie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Finally found my colorThis is my third box and it’s been adjusted each time. I’ve finally got my hair the color that I want. It just took a few tries. It’s great! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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So happy with my haircolor.So happy with my haircolor. My hair has never been so soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice overall colorGood Color. Next time I want it a lighter brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
NiceOmg I’m so excited 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariela - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Faded so fastUpon first inspection I was so excited about this! The packaging was so cute and it really seemed promising. I’ve been coloring my own hair for more than 10 years so I was excited about the possibility of something even better! After washing and drying I was pretty happy. The color was mostly what I expected. I went from a very light blonde to a dark copper blonde. Two days later after washing my hair it seemed a little lighter. Now it’s 10 days later and my hair has basically returned to its original light blonde. I’ll go back to the products I used before this that give me 5/6 weeks of good color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
ExcellentLove my new color, you did it! Thank you soooo much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
It has completely faded back to my original color within a week!When I first did the color on January 11th, I was thrilled with the results. I followed the directions to a tee. The color was just as described. Not even 3 days later I noticed it was getting much lighter. I used the red enhancing shampoo in the shower that day and it was a litter better but not like day 1. Today is day 8 and the only color that is in my hair is on the roots. The rest is completed gone. I used a high end color shampoo and conditioner whenever I wash my hair. With all my other colors I usually went 6 to 8 weeks in between coloring. This one I'd have to do it every week. Sorry but I won't be using this again. I'm really disappointed because I loved the results I had for 2 whole days..... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |